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Subscription-State: terminated;reason=deactivated

Henrik Larsen
Level 4
Level 4

Hi.

I have a switchboard application that uses a SIP trunk to CallManager 12.5.1  to recieve device status for phones.
Status updates are working allright for most devices, but for some I see a initial update of status when service on application is started, which gives a correct status for device (free or busy), but within a short interval like 1-2 minutes, I recieve Subscription-State: terminated;reason=deactivated for same device and precense is no longer available.

I have compared device and user settings for a device that works and for one that get this deactiveted information, but I simply can' see any difference. It happens for ex. 8811 devices and CSF profiles. Devices are registered correctly in CallManager.

Any inputs would be appreciated.


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