Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
HiI have experienced that CRS editor is crashing while working on scripts on 2 different customers both on latest CCX version. Editor has been reinstalled after upgrade. It's really annoying, as all changes are lost when editor closes.Has anyone else...
Hi.
I have an existing Webex CC customer using Salesforce integration. All is good when customer agent is using extension via salesforce to login, but when desktop/webrtc is selected, the salesforce contact pad is not opened on incoming calls. When o...
Hi.
I have a switchboard application that uses a SIP trunk to CallManager 12.5.1 to recieve device status for phones.Status updates are working allright for most devices, but for some I see a initial update of status when service on application is s...
Hi
Does anyone experience issues with smart audio option not working in Webex app, after upgrading Cisco 980 headset using B&0 app? Feature is active, but mic. picks up everything in room regardless of setting in smart audio.I have tried to factory r...
Hi
UCCX 12.0
I have made a very basic script and use this as default script for an application. I try to use the get trigger info step to get the reason for application exception which should be possible according to description for get trigger info ...
Initially yes, but I was thinking of possible timeout value in new communication. I have changed to use the browser version of editor to see if that has similar behavior.
I got this notification yesterday regarding UCCX: Bug id CSCws76950"Need to update Read Me file of UCCX 12.5.1 SU3 ES07/15.0.1 ES01 on Java RMI Communication Change from Port 6999 to 443"Perhaps that's related to the issues I see
I saw that one too, but the scripts are not that complex and I do get the timeout message when it closes. I haven't contacted TAC yet, wanted to know if I'm alone in experiencing this. I have some samples from last week and logs I need to incestigate...
I haven't tried offline mode, but can give it a try to see if it's the same. Had some issues debugging too, where calls was dropped due to some error, but next call passed these same steps without problems, I haven't investigated further into this to...
Hi.I'm not sure the problem is tied to the defect at all - I only wanted to show the exact UCCX version where I'm seeing the issue Sorry for not being clear on that.I had a look at the links you provided and it's not related. I have seen the issue ...
