Hi. I have an existing Webex CC customer using Salesforce integration. All is good when customer agent is using extension via salesforce to login, but when desktop/webrtc is selected, the salesforce contact pad is not opened on incoming calls. When o...

Hi. I have a switchboard application that uses a SIP trunk to CallManager 12.5.1  to recieve device status for phones.Status updates are working allright for most devices, but for some I see a initial update of status when service on application is s...

Hi UCCX 12.0 I have made a very basic script and use this as default script for an application. I try to use the get trigger info step to get the reason for application exception which should be possible according to description for get trigger info ...