10-02-2014 12:16 AM - edited 03-17-2019 12:24 AM
Hi,
I have a CUCME v8.6 and suddenly since a couple of days all the calls are dropping after around 1 minute and 30seconds.
I don't know why this happen.
Any suggestions?
P.S.: I have rebooted once.
Warm regards
/EV
10-02-2014 12:50 AM
is it happening for internal calls? external calls? or both?
10-02-2014 01:21 AM
Hi, Suresh.
Thanks for your reply.
It happens for externally calls.
But everything was working just fine.
Warm regards
/EV
10-02-2014 01:38 AM
what is the connection to Provider? PRI or SIP?
can you collect the below debugs pls?
- debug voice ccapi inout
- debug isdn q931 or debug ccsip message?
10-02-2014 02:30 AM
Hi,
The connection is PRI (for local and internacional calls).
We have also a GSM Modem which we use for mobile phones only.
And the drops of the calls happens on both ports.
Find attached the debugs asked.
P.S.: I didnt get any messages with the "ccsip message" debug.
Warm regards
/EV
10-02-2014 09:13 AM
Do not see the calls getting disconnected in the debugs. Please attach complete logs.
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