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Support for other audio formats in Unity Connection 9.1.1 Unified Messaging

jason.loomans
Level 1
Level 1

Hi.  Is there support for audio formats other than wav in Unity Connection 9.1.1 Unified Messaging?  I didn't find much on the topic, so I'm guessing support isn't there.

Thanks,

Jason

1 Accepted Solution

Accepted Solutions

No, you don't get to choose the format for that one.

For the actual recordings that are stored in the server, you can choose the codec.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

Do you mean the one you get??

Or the actual recordings in the server?

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

The audio file delivered via email.  By default it is a wav file.  I've been asked if the voice message attached to the email can be in other formats, like mp3.

No, you don't get to choose the format for that one.

For the actual recordings that are stored in the server, you can choose the codec.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Thank you.