Has anyone experienced any sound issues with a SX10 and a UHD 4K TV.
We have several remote offices were we use SX10, SX20 and SX80's depending on the conference room size.
We recently had two remote office buy a UHD 4K TV over the holidays. One with an SX10 and the other with a SX20.
The UHD TV connected to the SX20 works fine, audio and video.
The UHD TV connected to the SX10 has audio issues. The video to and from works fine, and even audio coming TX from the side with the UHD TV is clear. It is the RX audio signal that is not being recognized on the UHD side.
Does anyone have any ideals, I am all ears?
This is one of the reasons we started using NEC Displays, instead of the consumer smart TVs.
We have found the issue. Also I left out some additional information above. The article below will explain the fix. In a nut shell, because we are on a later version of TMS we have to downgrade the endpoints so TMS can see/interact with the endpoints. When you downgrade the SX10's you have to update settings that are not visible. Here is an article that explains it all.
IntroductionFeatured ExpertQ:Under what circumstances does it make sense to view "resource total" as opposed to "resource available" or vice versa?Q:Can that be sent to a Syslog server?Q:Is it possible to see when a device has changed, for example, if a ...
(view in My Videos)
Community Live- Tour of the Real-Time Monitoring Tool
(Live event - Tuesday, 20 April, 2021 at 10:00 am Pacific/ 1:00 pm Eastern / 7:00 pm Paris)
This event had place on Tuesday 20th, April 2021 at 10:00 hrs PDT
What is th...
Hello Admin Community!
I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...
Don't you just hate having to run RTMT in a virtual machine, well here it runs in an app for mac. I have complied a version for CUCM 14.x ( from a version I got for 11.x ) It works on older versions also. Here it is https://haffi.is/rt...
To participate in this event, please use the button to ask your questions
Tour of the Real-Time Monitoring Tool
Have any questions about the Real-Time Monitoring Tool?
What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to...