Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,we have Cisco phones with callmanager behind cisco ISDN to H.323 gateway. Calls placedfrom outside dont hear busy tone. Inbound calls between phones works fine. Problem shouldbe on voice gateway. Do you have any ideas?Close to our problem is descr...
I have a customer that is looking to purchase the CP-8821-EX-K9-BUN. The sku is not available in CCW. When will the product be released?
Is there a way in CUCM to prevent the users from clearing out their call logs such as missed and placed calls? I know it may vary by model of phone but I am looking to do this on a cisco 7962. I know I am able to disable the call logs but I want to...
I want to run hardware conferencing on cme 2921 router but while defining the maximum session it is 0. This is what i currently have in my production environment show inv NAME: "CISCO2921/K9", DESCR: "CISCO2921/K9 chassis, Hw Serial#: FCZ19256063, H...
I have installed a VIC3-4FXS card in a 1921/K9 (2 EHWIC slots 512 D Ram IP Base) but it's not recognized by the router. All the LEDs are showing amber light (which means Not ready for use). IOS versio of the router is 15.4 What could be the problem?...
Hi, I Have just one password for Admin to configure phones on CUCM, i want to create another user and to give them same privileges for CUCM. So one admin user with password to configure things on CUCM with same privileges as administrator. User: ...
My Skype calls keeps dropping and my firewall seems to be open and not blocking and IP's but not sure why it is happening. using Windows 8 and Windows 10, below is the event viewer log for the dropA SIP request made by Lync failed in an unexpected ma...
Greetings, We have CUCM 8.6.2 and on the RTMT it keep give Alerts for malicious call triggered although we did not configure any MCID configuration or any soft-key for those users and it looks like a normal calls (internal Calls) Any Ideas why we ...
Hi all, the attached Malicious Call Trace alert appeared on RTMT and it seams neither the calling IP phone nor the called one have MCID (Malicious Call Trace Trigger) soft key. So what is the possible reasons for producing that RTMT alerting. Than...
Hi All,Im getting the error message "Error occurred while reading the Resource." on the user configuration page when ever i press the "configure resource" button on the same page. Please help.Thanks,Murali
Hello colleagues.Please help me to solve my problem.I have a scheme:City --- E1--- Cisco 3925 --- MGCP --- CUCM --- SIP --- FAX ServerWhen I trying to send fax from City to Fax Server, I have a problem Cisco 3925 MGCP config !mgcpmgcp call-agent Mir...
Hi All, Im facing issue with MOH not playing ? Call flow: PSTN---->MGCP gateway---->CUCM---->Route pattern----->CUC SIP trunk------> call handler------> supervise transfer---->consult transfer to Huntpilot. During the supervise transfer from CUC...
Hi Everyone, I'm Trying to delete a terminated user's Voice mail in CUC, It gives " One or more users could not be deleted because they are referenced by other objects in the database. To clean up the references please save or review the User Refere...
Hi, - which license 7811 phone uses Basic or Enhance in CUCM and CME. - I want to convert DLU to UCL licenses. Do i must need to migrate the IPT telephony system from MCS to UCS platform using migration procedure Or, i can use these converted license...
Hi Experts, I have the following scenario:AP CUCM Cluster (SIP Trunk)==> JP SME (SIP TRUNK)==> US SME (SIP TRUNK)==> US CUCM cluster Call Flow: AP CUCM Dailed Global Learned Number ==> SIP Route Pattern ==>SIP Trunk ==> JP SME ==> US SME ==> US CUC...
