08-14-2007 11:22 PM - edited 03-14-2019 11:04 PM
I have a problem with on-ramp gateway on Cisco 3825. When sending the fax calling fax machine starts transmission, a sheet of paper moves into it a little then stops and machine disconnects with "transmission error" message on the LCD.
Whant seems strange is how call looks in show voice call status output:
CallID CID ccVdb Port DSP/Ch Called # Codec Dial-peers
0x6438 356D 0x6599FDC8 1/0:15.31 1/3:3 *4732279252 g711ulaw 300/160
0x6439 3F29 0x6599FDC8 1/0:15.10 1/3:4 4732279252 g729r8 p 102/160
The codec is always g729r8, but I don't see how to change it in case when no voip dial peers are involved in call:)
Called number and outgoing dial-peer always repeat the ones from previous connected voice call.
Debug foip on-ramp shows disconnection on protocol error. Cause 111.
boot system flash c3825-ipvoice-mz.124-16.bin
network-clock-participate slot 1
network-clock-select 1 E1 1/0
ip name-server 192.168.1.3
ip name-server 192.168.1.1
isdn switch-type primary-net5
voice-card 0
no dspfarm
!
voice-card 1
no dspfarm
!
!
!
!
voice service pots
!
voice service voip
allow-connections h323 to h323
fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback cisco
h323
!
!
!
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g711alaw
codec preference 3 g729r8
!
!
!
!
!
fax receive called-subscriber $d$
fax send transmitting-subscriber $s$
fax send left-header $a$
fax send center-header $s$
fax send right-header $t$
fax interface-type fax-mail
mta send server 192.168.1.22 port 25
mta send server mail1-co.tvel.ru port 25
mta send subject Fax from On-Ramp MZP Gateway
mta send with-subject both
mta send origin-prefix "Cisco-powered Fax System"
mta send postmaster Kozin@tvel.ru
mta send mail-from hostname MZP_Gateway.tvel.ru
mta send mail-from username $s$
mta send return-receipt-to username $s$
mta receive aliases tvel.ru
mta receive aliases 192.168.1.22
mta receive generate mdn
!
application
service on-ramp flash:app_faxmail_onramp.2.0.1.3.tcl
!
service aa flash:aa_simple_v14.tcl
param max-extension-length 4
param reception-number 0000
!
!
!
controller E1 1/0
framing NO-CRC4
pri-group timeslots 1-31
!
!
interface GigabitEthernet0/1
ip address 192.168.6.10 255.255.255.0
duplex auto
speed auto
media-type rj45
h323-gateway voip interface
h323-gateway voip bind srcaddr 192.168.6.10
!
interface Serial1/0:15
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn incoming-voice modem
isdn calling-number 9888282
no cdp enable
!
!
!
voice-port 1/0:15
no echo-cancel enable
!
!
!
!
!
dial-peer voice 300 voip
preference 1
destination-pattern 6...
session target ipv4:192.168.5.254
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
!
dial-peer voice 301 voip
destination-pattern 6...
session target ipv4:192.168.5.253
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
!
!
!
dial-peer voice 102 pots
service on-ramp
incoming called-number 9888383
direct-inward-dial
forward-digits all
!
dial-peer voice 400 mmoip
service on-ramp
service fax_on_vfc_onramp_app out-bound
destination-pattern 9888383
information-type fax
session target mailto:Kozin@tvel.ru
!
dial-peer voice 101 pots
service aa
incoming called-number 9888282
direct-inward-dial
!
dial-peer voice 160 pots
destination-pattern .T
direct-inward-dial
port 1/0:15
forward-digits all
!
dial-peer voice 304 voip
description -= Direct PSTN Numbers =-
preference 1
destination-pattern 984....
session target ipv4:192.168.5.254
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
!
dial-peer voice 305 voip
description -= Direct PSTN Numbers =-
destination-pattern 984....
session target ipv4:192.168.5.253
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
!
Have anyone ever faced anything like this?
08-21-2007 06:15 AM
The Cisco universal access server acts as an on-ramp gateway to receive faxes from end users and uses call discrimination to determine call type and destination. It converts the faxes into Tagged Image File Format (TIFF) files, creates standard Multipurpose Internet Mail Extension (MIME) e-mail messages, and attaches the TIFF files to e-mail messages. In addition, it forwards the fax mail messages to the messaging infrastructure of a designated Simple Mail Transfer Protocol (SMTP) server, where fax mail messages are stored.
For more information, refer to Configuring Fax Applications.
This URL should help you:
http://www.cisco.com/en/US/products/hw/switches/ps708/prod_release_note09186a008014f555.html
08-21-2007 06:47 AM
Might be clocking issues, do you see any frame slips under the 'show controller e1' command?
Let us know, Avner.
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