Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hiya,Question from my customer;"In a hunt group is it possible to place a message on the line indicating that the caller is through to (Customer) and that their call will be answered shortly?"I'm thinking that this might need IPCC?Thoughts please :)R...
Hi,Question from my customer;"Have you been able to confirm if it is possible for an agent within a hunt group to put themselves on 'busy' to take themselves out of the hunt rather than having to forward to voicemail?"The customer has opted NOT to go...
Is there a way to build a phone template where I can have the same couple of speed dial numbers and one service button appear in the same location on each phone
If i configure the router running CME as an H323 gateway on the CCM will i also need to put the H323 commands on the router itself even though we are not using a gatekeeper?i.e. h323-gateway voip interfaceh323-gateway voip idh323-gateway voip h323-id...
Hi there,I`ve been told that callmanager ver 5.1 features an inbuilt IVR? Is this correct?I have a requirement for callers to dial a main number then be given options to contact a receptionist or department or dial a internal number etc...Hope you ca...
Hi to all,I have a LCS 2005 SP1, at this time we use it only for IM services. But now we want to integrate it our with IPTelefony provided by Cisco Callmanager Express, we want permite to communitate beetwen Live Communicator and IP Phone, and use CC...
Hi all,I found another problem in Call Manager today. I'm using 4.1(3)SR4d. The memory usage in the publisher server keeps increasing day by day, and after I investigate, it's all because the dllhost.exe process. It takes about 400MB of memory. The s...
Hi,Please could someone give me the type of cable and connector which I have to connect to the EM-HDA-6FXO module in other to connect the PSTN lines to a Cisco voice gateway 2821 ?Thanks in advance !
Hi;We have a serious problem with our ip telephony system. Sometimes; when someone tries to call outside world over FXOs, he gets in another call that goes on between two people(another call over FXOs). Then all the connection is lost. Problem is onl...
Hi everybody; my configuration consists of a 1GB network with two main locattions seperated 40km?s. I want to utilize the network for VoIP just to communicate between these two locations; Is it possible to install e.g. just two 7911G phones without a...
Hi, All,This might be silly but anybody can advise me if I can use PRI to carry voice and data simultaneously? i.e. Allocate some channels for my VoIP traffic and remaining one for my normal IP traffic? Any reference material? Thanks.
hi everybody i wanna help making my first voip telephony network i only want to make calls between phones in the network i dont wanna make calls to external phones only internal calls so i m using a cisco 2811 but i dont know if i need another hardwa...
Hi,we have a compatibility problem. We have a CCM 3.3.(4) and we are using IP Phones 7940 G series.Currently in Spain Cisco does not comercialize this model and they has suggested to buy IP Phone 7941 G. We have found in this url http://www.cisco.com...
CUE 2.3.2, CME 4.0. User wants external user dial the pilot ext. 222 and menber 210, 211 and 212 to answers the call, if nobody answer the call, the voice mail for ext222 get the message.I define a hunt list to service this, the call can drops to th...
Hi all,I summarize you my problem;When you use an MGCP gateway in Cisco CallManager 5.1, the gateway shows as registered in show ccm−manager command output, but gateway shows as unregistered in the Cisco CallManager Administration page.This issue is ...
