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Hello,
We have a department looking to create a way to download recorded calls for further analysis. They are a team within the org, and there are other teams that they shouldn't have access to download from.
Since the API access require CC admin rig...
Hello,Has anyone been able to register a C40 (or C60 or C90) to an Aaya Aura Communication Manager 6.x, using the H.323 protocol?I'm looking for a reference to know if it's been done before.regardsAvner
The jabber here is just so they can show E&C from the remote side, it doesn't have to be a jabber client, could be anything (home phone, cell etc). basic logic is remote cti configured as ccx phone and doing SNR to the actual agent phone.
