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Telefonos CP6921 con Asterisk

vinceromero1
Level 1
Level 1

Buenas tardes.

Tengo varios telefonos Cisco Cp 6921 conectados a una central Asterisk y Elastix, el siguiente error que tengo es que cuando llamo de un telefono a otro no, sale que llama: Anonymus y no la persona que asociada a esa extension.

Es una configuracion adicional al telefono que hay que hacer o es algo directamente relacionado con el Elastix?

Version de Elastix 4.0.0

Carga activa: 9.3.3.2

Gracias de antemano!

13 Replies 13

Leo Laohoo
Hall of Fame
Hall of Fame

1.  I can help but I cannot speak Spanish. 

2.  Search in this forum.  I've helped several people get Cisco phones to talk to Asterisk. 

Ok. thanks i can speak english.

I have several Cisco Cp 6921 phones connected to a central Asterisk and Elastix, the next error I have is that when I call from one phone to another, it does not call: Anonymus and not the person associated with that extension.

Is it an additional configuration to the phone that needs to be done or is it directly related to the Elastix?

I presume the extensions has been created, so the next culprit is the dialplan.xml file.

What kind of configuration should go in dialplan.xml?

<DIALTEMPLATE>
<TEMPLATE MATCH="#..." Timeout="5" User="Phone" /><!-- Hash, plus three digits, Wait 1 second, then dial. >
<TEMPLATE MATCH="*" Timeout="5" User="Phone" /><!-- Anything else. -->
</DIALTEMPLATE>

Start with something like this.

Don't forget to rate our useful posts.

How can I validate if the cp 6921 phone is taking the configuration of the TFTPboot?

How can I validate if the cp 6921 phone is taking the configuration of the TFTPboot?

Use "tcpdump".  

Also, check under "Status" of the phone if there are any error messages.

OK my phone is looking for the TFTP correctly

Look at the image attach, this happens when I call between Cisco and Cisco

I use Elastix

regards

When you created the dialplan.xml did you reboot the phones?

My dialplan is this.

<DIALTEMPLATE>
<TEMPLATE MATCH="*" Timeout="1"/> <!-- Anything else -->

<TEMPLATE MATCH="#..." Timeout="1" User="Phone" /><!-- Hash, plus three digits, Wait 1 second, then dial. >
<TEMPLATE MATCH="*" Timeout="1" User="Phone" /><!-- Anything else. -->
</DIALTEMPLATE>

Yes, i reboot the phone!

So exactly, what is wrong?  Kindly elaborate. 

What happens when you call one internal phone to another?  Voice OK?  Not OK?

When I make a call between phones Cisco does not say who calls, it leaves anonymously

Look at the image

CISCO ANONYMUS

Check your Extensions settings.  What is set under "Display Name"?