12-13-2016 02:10 PM - edited 03-17-2019 08:56 AM
Buenas tardes.
Tengo varios telefonos Cisco Cp 6921 conectados a una central Asterisk y Elastix, el siguiente error que tengo es que cuando llamo de un telefono a otro no, sale que llama: Anonymus y no la persona que asociada a esa extension.
Es una configuracion adicional al telefono que hay que hacer o es algo directamente relacionado con el Elastix?
Version de Elastix 4.0.0
Carga activa: 9.3.3.2
Gracias de antemano!
12-13-2016 02:44 PM
1. I can help but I cannot speak Spanish.
2. Search in this forum. I've helped several people get Cisco phones to talk to Asterisk.
12-14-2016 04:09 AM
Ok. thanks i can speak english.
I have several Cisco Cp 6921 phones connected to a central Asterisk and Elastix, the next error I have is that when I call from one phone to another, it does not call: Anonymus and not the person associated with that extension.
Is it an additional configuration to the phone that needs to be done or is it directly related to the Elastix?
12-14-2016 11:59 AM
I presume the extensions has been created, so the next culprit is the dialplan.xml file.
12-14-2016 12:03 PM
What kind of configuration should go in dialplan.xml?
12-14-2016 12:11 PM
<DIALTEMPLATE>
<TEMPLATE MATCH="#..." Timeout="5" User="Phone" /><!-- Hash, plus three digits, Wait 1 second, then dial. >
<TEMPLATE MATCH="*" Timeout="5" User="Phone" /><!-- Anything else. -->
</DIALTEMPLATE>
Start with something like this.
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12-14-2016 12:58 PM
How can I validate if the cp 6921 phone is taking the configuration of the TFTPboot?
12-14-2016 01:34 PM
How can I validate if the cp 6921 phone is taking the configuration of the TFTPboot?
Use "tcpdump".
Also, check under "Status" of the phone if there are any error messages.
12-15-2016 06:16 AM
12-15-2016 01:13 PM
When you created the dialplan.xml did you reboot the phones?
12-16-2016 04:31 AM
My dialplan is this.
<DIALTEMPLATE>
<TEMPLATE MATCH="*" Timeout="1"/> <!-- Anything else -->
<TEMPLATE MATCH="#..." Timeout="1" User="Phone" /><!-- Hash, plus three digits, Wait 1 second, then dial. >
<TEMPLATE MATCH="*" Timeout="1" User="Phone" /><!-- Anything else. -->
</DIALTEMPLATE>
Yes, i reboot the phone!
12-17-2016 02:30 PM
So exactly, what is wrong? Kindly elaborate.
What happens when you call one internal phone to another? Voice OK? Not OK?
12-19-2016 05:27 AM
When I make a call between phones Cisco does not say who calls, it leaves anonymously
Look at the image
12-19-2016 12:05 PM
Check your Extensions settings. What is set under "Display Name"?
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