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Telephone 6921 - cisco

abdullah848383
Level 1
Level 1

I have a problem with a Cisco Telephone - which is setting the clock. When I activate a new phone, the clock needs to be set, and this option is not available in the settings of the Telephone. So I have to restart the switch. Is there a permanent way or solution instead of restarting?

1 Reply 1

If the phone is registered  with CUCM time will be from DTG set on device pool. Check if the CUCM is synced with NTP and they are right time zone and time .

if this is affecting only 6901 phone models try upgrading the firmware if upgrade available.



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