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The IP Phone does not get the calls from the FXO

cristian.munoz
Level 4
Level 4

‎09-03-2014 02:37 PM - edited ‎03-17-2019 12:01 AM

Hi Guys

 

I have a problem, for incoming calls using FXO the call does not get to IP Phones. I´m trying to configure but has been useless.

***********Here part of the show run:

trunk group SalidaLocal
 hunt-scheme round-robin
!
voice rtp send-recv
!
voice service voip
 ip address trusted list
  ipv4 10.175.200.6
  ipv4 10.175.200.7
  ipv4 10.175.232.6
  ipv4 10.175.236.6
 allow-connections h323 to h323
 allow-connections h323 to sip
 allow-connections sip to h323
 allow-connections sip to sip
 fax protocol pass-through g711ulaw
 h323
 sip
  registrar server expires max 1200 min 300
!
voice class codec 1
 codec preference 1 g711ulaw
 codec preference 2 g711alaw
 codec preference 3 g729r8
!
voice class h323 1
  h225 timeout tcp establish 3
!
!
!
interface FastEthernet0/0
 description ***Conexion WAN***
 ip address 10.175.190.2 255.255.255.252
 duplex auto
 speed auto
!
interface Integrated-Service-Engine0/0
 no ip address
 shutdown
!
interface FastEthernet0/1/0
 switchport voice vlan 2
 spanning-tree portfast
!
interface FastEthernet0/1/1
 switchport voice vlan 2
 spanning-tree portfast
!
interface FastEthernet0/1/2
 switchport voice vlan 2
 spanning-tree portfast
!
interface FastEthernet0/1/3
 switchport voice vlan 2
 spanning-tree portfast
!
interface FastEthernet0/1/4
 switchport voice vlan 2
 spanning-tree portfast
!         
interface FastEthernet0/1/5
 switchport voice vlan 2
 spanning-tree portfast
!
interface FastEthernet0/1/6
 switchport voice vlan 2
 spanning-tree portfast
!
interface FastEthernet0/1/7
 switchport voice vlan 2
 spanning-tree portfast
!
interface FastEthernet0/1/8
 switchport voice vlan 2
 spanning-tree portfast
!
interface Vlan1
 ip address 10.175.90.1 255.255.255.0
!
interface Vlan2
 ip address 10.175.231.1 255.255.255.0
 h323-gateway voip interface
 h323-gateway voip bind srcaddr 10.175.231.1
!
!
ip route 0.0.0.0 0.0.0.0 10.175.190.1
!
!
!
voice-port 0/0/0
!
voice-port 0/0/1
!
voice-port 0/0/2
!
voice-port 0/0/3
!
voice-port 0/1/0
 trunk-group SalidaLocal
 connection plar 3810
 description SalidaLocal
!
voice-port 0/1/1
!
voice-port 0/1/2
!
voice-port 0/1/3
!
voice-port 0/4/0
 auto-cut-through
 signal immediate
 input gain auto-control
 description Music On Hold Port
!
mgcp profile default
!
dial-peer voice 3811 voip
 preference 1
 destination-pattern 3810
 progress_ind setup enable 3
 progress_ind progress enable 8
 session target ipv4:10.175.200.7
 incoming called-number .
 voice-class h323 1
 dtmf-relay h245-alphanumeric
 codec g711alaw
 ip qos dscp cs5 media
 ip qos dscp cs5 signaling
 no vad
 

*********CCH323 SPI: H225 State Machine tracing is enabled (filter is OFF) 

*********CCH323 SPI: H245 State Machine tracing is enabled (filter is OFF)

*Sep  3 20:25:51.759: //18/554328FA802A/H323/cch323_call_setup_normal:  SETUP_NTF_TIMER is not running. Continue processing.
*Sep  3 20:25:51.763: //18/554328FA802A/H323/cch323_h225_set_new_state: Changing from H225_IDLE state to H225_IDLE state
*Sep  3 20:25:51.763: //18/554328FA802A/H323/run_h225_sm: Received event H225_EV_SETUP while at state H225_IDLE
*Sep  3 20:25:51.763: //18/554328FA802A/H323/check_qos_and_send_setup: Setup ccb 0x89E0DF98
*Sep  3 20:25:51.763: //18/554328FA802A/H323/run_h225_sm: Received event H225_EV_FS_SETUP while at state H225_IDLE
*Sep  3 20:25:51.763: //18/554328FA802A/H323/idle_fsSetup_hdlr: Setup ccb 0x89E0DF98
*Sep  3 20:25:51.763: //18/554328FA802A/H323/generic_send_setup:
generic_send_setup: is_overlap = 0, info_complete = 0
*Sep  3 20:25:51.763: //18/554328FA802A/H323/generic_send_setup: ====== PI = 3
*Sep  3 20:25:51.763: //18/554328FA802A/H323/generic_send_setup: Send infoXCap=144, infoXRate=16, rateMult=0, xMode=128, info_layer1_prot=163
*Sep  3 20:25:51.763: //18/554328FA802A/H323/generic_send_setup: src address = 10.175.231.1; dest address = 10.175.200.7
*Sep  3 20:25:51.767: //18/554328FA802A/H323/cch323_h225_set_new_state: Changing from H225_IDLE state to H225_REQ_FS_SETUP state
*Sep  3 20:25:51.767: //18/554328FA802A/H323/run_h245_iwf_sm: received IWF_EV_FASTSTART while at state IWF_IDLE
*Sep  3 20:26:06.767: //18/554328FA802A/H323/cch323_h225_send_release: Cause = 102; Location = 0
*Sep  3 20:26:06.767: //18/554328FA802A/H323/cch323_h225_send_release: h225TerminateRequest: src address = 179300097; dest address = 10.175.200.7
*Sep  3 20:26:06.767: //18/554328FA802A/H323/run_h225_sm: Received event H225_EV_RELEASE while at state H225_REQ_FS_SETUP
*Sep  3 20:26:06.767: //18/554328FA802A/H323/cch323_h225_set_new_state: Changing from H225_REQ_FS_SETUP state to H225_IDLE state
*Sep  3 20:26:06.767: //18/554328FA802A/H323/run_h245_iwf_sm: received IWF_EV_H245_DISCONN while at state IWF_IDLE
*Sep  3 20:26:06.767: //18/554328FA802A/H323/defaultHdlr: DEFAULT: Received IWF_EV_H245_DISCONN in state IWF_IDLE

****************CCAPI: debug voip ccapi inout is ON (filter is OFF)

*Sep  3 20:27:09.319: //-1/837F1995802F/CCAPI/cc_api_display_ie_subfields:
   cc_api_call_setup_ind_common:
   cisco-username=
   ----- ccCallInfo IE subfields -----
   cisco-ani=
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=3810
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=0
   cisco-rdnsi=0
   cisco-redirectreason=0   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

*Sep  3 20:27:09.319: //-1/837F1995802F/CCAPI/cc_api_call_setup_ind_common:
   Interface=0x8870B888, Call Info(
   Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=3810(TON=Unknown, NPI=Unknown),
   Calling Translated=FALSE, Subscriber Type Str=RegularLine, FinalDestinationFlag=TRUE,
   Incoming Dial-peer=0, Progress Indication=ORIGINATING SIDE IS NON ISDN(3), Calling IE Present=FALSE,
   Source Trkgrp Route Label=SalidaLocal, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=-1
*Sep  3 20:27:09.319: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Sep  3 20:27:09.319: :cc_get_feature_vsa malloc success
*Sep  3 20:27:09.319: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Sep  3 20:27:09.319:  cc_get_feature_vsa count is 1
*Sep  3 20:27:09.319: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Sep  3 20:27:09.319: :FEATURE_VSA attributes are: feature_name:0,feature_time:2260898832,feature_id:19
*Sep  3 20:27:09.319: //19/837F1995802F/CCAPI/cc_api_call_setup_ind_common:
   Set Up Event Sent;
   Call Info(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=3810(TON=Unknown, NPI=Unknown))
*Sep  3 20:27:09.323: //19/837F1995802F/CCAPI/cc_process_call_setup_ind:
   Event=0x886DCB38
*Sep  3 20:27:09.323: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
   Try with the demoted called number 3810
*Sep  3 20:27:09.323: //19/837F1995802F/CCAPI/ccCallSetContext:
   Context=0x86C41FE8
*Sep  3 20:27:09.323: //19/837F1995802F/CCAPI/cc_process_call_setup_ind:
   >>>>CCAPI handed cid 19 with tag 0 to app "_ManagedAppProcess_Default"
*Sep  3 20:27:09.323: //19/837F1995802F/CCAPI/ccCallProceeding:
   Progress Indication=NULL(0)
*Sep  3 20:27:09.327: //19/837F1995802F/CCAPI/ccCallSetupRequest:
   Destination=, Calling IE Present=FALSE, Mode=0,
   Outgoing Dial-peer=3811, Params=0x86C43440, Progress Indication=ORIGINATING SIDE IS NON ISDN(3)
*Sep  3 20:27:09.327: //19/837F1995802F/CCAPI/ccCheckClipClir:
   In: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Sep  3 20:27:09.327: //19/837F1995802F/CCAPI/ccCheckClipClir:
   Out: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Sep  3 20:27:09.327: //19/837F1995802F/CCAPI/ccCallSetupRequest:
   Destination Pattern=3810, Called Number=3810, Digit Strip=FALSE
*Sep  3 20:27:09.327: //19/837F1995802F/CCAPI/ccCallSetupRequest:
   Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=3810(TON=Unknown, NPI=Unknown),
   Redirect Number=, Display Info=
   Account Number=, Final Destination Flag=TRUE,
   Guid=837F1995-32DF-11E4-802F-C8032C336814, Outgoing Dial-peer=3811
*Sep  3 20:27:09.327: //19/837F1995802F/CCAPI/cc_api_display_ie_subfields:
   ccCallSetupRequest:
   cisco-username=
   ----- ccCallInfo IE subfields -----
   cisco-ani=
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=3810
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=0
   cisco-rdnsi=0
   cisco-redirectreason=0   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

*Sep  3 20:27:09.327: //19/837F1995802F/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x884B2F28, Interface Type=1, Destination=, Mode=0x0,
   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=3810(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=RegularLine, FinalDestinationFlag=TRUE, Outgoing Dial-peer=3811, Call Count On=FALSE,
   Source Trkgrp Route Label=SalidaLocal, Target Trkgrp Route Label=, tg_label_flag=1, Application Call Id=)
*Sep  3 20:27:09.327: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Sep  3 20:27:09.327: :cc_get_feature_vsa malloc success
*Sep  3 20:27:09.327: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Sep  3 20:27:09.327:  cc_get_feature_vsa count is 2
*Sep  3 20:27:09.327: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Sep  3 20:27:09.327: :FEATURE_VSA attributes are: feature_name:0,feature_time:2260898608,feature_id:20
*Sep  3 20:27:09.327: //20/837F1995802F/CCAPI/ccIFCallSetupRequestPrivate:
   SPI Call Setup Request Is Success; Interface Type=1, FlowMode=1
*Sep  3 20:27:09.327: //20/837F1995802F/CCAPI/ccCallSetContext:
   Context=0x86C433F0
*Sep  3 20:27:09.327: //19/837F1995802F/CCAPI/ccSaveDialpeerTag:
   Outgoing Dial-peer=3811
*Sep  3 20:27:24.331: //20/837F1995802F/CCAPI/cc_api_call_disconnected:
   Cause Value=18, Interface=0x884B2F28, Call Id=20
*Sep  3 20:27:24.331: //20/837F1995802F/CCAPI/cc_api_call_disconnected:
   Call Entry(Responsed=TRUE, Cause Value=18, Retry Count=0)
*Sep  3 20:27:24.331: //19/837F1995802F/CCAPI/ccCallReleaseResources:
   release reserved xcoding resource.
*Sep  3 20:27:24.331: //20/837F1995802F/CCAPI/ccCallSetAAA_Accounting:
   Accounting=0, Call Id=20
*Sep  3 20:27:24.331: //20/837F1995802F/CCAPI/ccCallDisconnect:
   Cause Value=18, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=18)
*Sep  3 20:27:24.331: //20/837F1995802F/CCAPI/ccCallDisconnect:
   Cause Value=18, Call Entry(Responsed=TRUE, Cause Value=18)
*Sep  3 20:27:24.331: //20/837F1995802F/CCAPI/cc_api_get_transfer_info:
   Transfer Number Is Null
*Sep  3 20:27:24.335: //20/837F1995802F/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x884B2F28, Tag=0x0, Call Id=20,
   Call Entry(Disconnect Cause=18, Voice Class Cause Code=0, Retry Count=0)
*Sep  3 20:27:24.335: //20/837F1995802F/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
*Sep  3 20:27:24.335: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
   
*Sep  3 20:27:24.335: :cc_free_feature_vsa freeing 86C29328
*Sep  3 20:27:24.335: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
   
*Sep  3 20:27:24.335:  vsacount in free is 1
*Sep  3 20:27:24.335: //19/837F1995802F/CCAPI/ccCallDisconnect:
   Cause Value=18, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
*Sep  3 20:27:24.335: //19/837F1995802F/CCAPI/ccCallDisconnect:
   Cause Value=18, Call Entry(Responsed=TRUE, Cause Value=18)
*Sep  3 20:27:24.335: //19/837F1995802F/CCAPI/cc_api_get_transfer_info:
   Transfer Number Is Null

 

Any idea?

TIA
Cristian

 

 

 

Labels:
0 Helpful
6 Replies 6

Jaime Valencia
Cisco Employee
Cisco Employee

‎09-03-2014 03:54 PM

I'd start looking into CUCM at this point in time, GW config, inbound CSS, significant digits, transformations, etc.

HTH

java

if this helps, please rate
0 Helpful

cristian.munoz
Level 4
Level 4
In response to Jaime Valencia

‎09-04-2014 06:52 AM

Dear Jaime

I´ve checked the CUCM config, CSS Ext and Incoming GW, there not transformations, DP, etc.

Thanks for you answer.

 

Cristian.

0 Helpful

Praveen.rishii
Level 1
Level 1
In response to cristian.munoz

‎09-04-2014 08:46 AM

i see that the call is failing with cause code 18 (no user response).

There is only one dial-peer pointing to a single callmanager, do you have only one callmanager configured.

If there are more servers try adding dial-peers for the other severs as well.

 

Praveen.

0 Helpful

cristian.munoz
Level 4
Level 4
In response to Praveen.rishii

‎09-04-2014 12:38 PM

Dear Praveen

 

I added the follow:

dial-peer voice 3811 voip
 preference 1
 destination-pattern 381.
 progress_ind setup enable 3
 progress_ind progress enable 8
 session target ipv4:10.175.200.7
 incoming called-number .
 voice-class codec 1  
 voice-class h323 1
 dtmf-relay h245-alphanumeric
 no vad   
!         
dial-peer voice 3812 voip
 preference 2
 destination-pattern 381.
 progress_ind setup enable 3
 progress_ind progress enable 8
 session target ipv4:10.175.236.6
 incoming called-number .
 voice-class codec 1  
 voice-class h323 1
 dtmf-relay h245-alphanumeric
 no vad   
!         
dial-peer voice 3813 voip
 preference 3
 destination-pattern 9T
 progress_ind setup enable 3
 progress_ind progress enable 8
 session target ipv4:10.175.232.6
 incoming called-number .
 voice-class codec 1  
 dtmf-relay h245-alphanumeric
 no vad   
!         
dial-peer voice 900 pots
 destination-pattern 9T
 incoming called-number .
 direct-inward-dial
 port 0/1/0

This is the CCAPI

*Sep  4 19:04:49.270: //-1/2D69195780E9/CCAPI/cc_api_display_ie_subfields:
   cc_api_call_setup_ind_common:
   cisco-username=
   ----- ccCallInfo IE subfields -----
   cisco-ani=
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=3810
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=0
   cisco-rdnsi=0
   cisco-redirectreason=0   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

*Sep  4 19:04:49.270: //-1/2D69195780E9/CCAPI/cc_api_call_setup_ind_common:
   Interface=0x8870B888, Call Info(
   Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=3810(TON=Unknown, NPI=Unknown),
   Calling Translated=FALSE, Subscriber Type Str=RegularLine, FinalDestinationFlag=TRUE,
   Incoming Dial-peer=900, Progress Indication=ORIGINATING SIDE IS NON ISDN(3), Calling IE Present=FALSE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=-1
*Sep  4 19:04:49.270: //-1/2D69195780E9/CCAPI/ccCheckClipClir:
   In: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Sep  4 19:04:49.270: //-1/2D69195780E9/CCAPI/ccCheckClipClir:
   Out: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Sep  4 19:04:49.270: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Sep  4 19:04:49.270: :cc_get_feature_vsa malloc success
*Sep  4 19:04:49.270: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Sep  4 19:04:49.270:  cc_get_feature_vsa count is 1
*Sep  4 19:04:49.270: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Sep  4 19:04:49.270: :FEATURE_VSA attributes are: feature_name:0,feature_time:2260898608,feature_id:107
*Sep  4 19:04:49.270: //107/2D69195780E9/CCAPI/cc_api_call_setup_ind_common:
   Set Up Event Sent;
   Call Info(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=3810(TON=Unknown, NPI=Unknown))
*Sep  4 19:04:49.274: //107/2D69195780E9/CCAPI/cc_process_call_setup_ind:
   Event=0x886DD578
*Sep  4 19:04:49.274: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
   Try with the demoted called number 3810
*Sep  4 19:04:49.274: //107/2D69195780E9/CCAPI/ccCallSetContext:
   Context=0x86C31B80
*Sep  4 19:04:49.274: //107/2D69195780E9/CCAPI/cc_process_call_setup_ind:
   >>>>CCAPI handed cid 107 with tag 900 to app "_ManagedAppProcess_Default"
*Sep  4 19:04:49.274: //107/2D69195780E9/CCAPI/ccCallProceeding:
   Progress Indication=NULL(0)
*Sep  4 19:04:49.278: //107/2D69195780E9/CCAPI/ccCallSetupRequest:
   Destination=, Calling IE Present=FALSE, Mode=0,
   Outgoing Dial-peer=3811, Params=0x86C307C8, Progress Indication=ORIGINATING SIDE IS NON ISDN(3)
*Sep  4 19:04:49.278: //107/2D69195780E9/CCAPI/ccCheckClipClir:
   In: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Sep  4 19:04:49.278: //107/2D69195780E9/CCAPI/ccCheckClipClir:
   Out: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Sep  4 19:04:49.278: //107/2D69195780E9/CCAPI/ccCallSetupRequest:
   Destination Pattern=381., Called Number=3810, Digit Strip=FALSE
*Sep  4 19:04:49.278: //107/2D69195780E9/CCAPI/ccCallSetupRequest:
   Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=3810(TON=Unknown, NPI=Unknown),
   Redirect Number=, Display Info=
   Account Number=, Final Destination Flag=TRUE,
   Guid=2D691957-339D-11E4-80E9-C8032C336814, Outgoing Dial-peer=3811
*Sep  4 19:04:49.278: //107/2D69195780E9/CCAPI/cc_api_display_ie_subfields:
   ccCallSetupRequest:
   cisco-username=
   ----- ccCallInfo IE subfields -----
   cisco-ani=
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=3810
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=0
   cisco-rdnsi=0
   cisco-redirectreason=0   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

*Sep  4 19:04:49.278: //107/2D69195780E9/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x884B2F28, Interface Type=1, Destination=, Mode=0x0,
   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=3810(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=RegularLine, FinalDestinationFlag=TRUE, Outgoing Dial-peer=3811, Call Count On=FALSE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
*Sep  4 19:04:49.278: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Sep  4 19:04:49.278: :cc_get_feature_vsa malloc success
*Sep  4 19:04:49.278: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Sep  4 19:04:49.278:  cc_get_feature_vsa count is 2
*Sep  4 19:04:49.278: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Sep  4 19:04:49.278: :FEATURE_VSA attributes are: feature_name:0,feature_time:2260898832,feature_id:108
*Sep  4 19:04:49.278: //108/2D69195780E9/CCAPI/ccIFCallSetupRequestPrivate:
   SPI Call Setup Request Is Success; Interface Type=1, FlowMode=1
*Sep  4 19:04:49.278: //108/2D69195780E9/CCAPI/ccCallSetContext:
   Context=0x86C30778
*Sep  4 19:04:49.278: //107/2D69195780E9/CCAPI/ccSaveDialpeerTag:
   Outgoing Dial-peer=3811
*Sep  4 19:05:04.286: //108/2D69195780E9/CCAPI/cc_api_call_disconnected:
   Cause Value=18, Interface=0x884B2F28, Call Id=108
*Sep  4 19:05:04.286: //108/2D69195780E9/CCAPI/cc_api_call_disconnected:
   Call Entry(Responsed=TRUE, Cause Value=18, Retry Count=0)
*Sep  4 19:05:04.286: //107/2D69195780E9/CCAPI/ccCallReleaseResources:
   release reserved xcoding resource.
*Sep  4 19:05:04.286: //108/2D69195780E9/CCAPI/ccCallSetAAA_Accounting:
   Accounting=1, Call Id=108
*Sep  4 19:05:04.286: //108/2D69195780E9/CCAPI/ccCallDisconnect:
   Cause Value=18, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=18)
*Sep  4 19:05:04.286: //108/2D69195780E9/CCAPI/ccCallDisconnect:
   Cause Value=18, Call Entry(Responsed=TRUE, Cause Value=18)
*Sep  4 19:05:04.286: //108/2D69195780E9/CCAPI/cc_api_get_transfer_info:
   Transfer Number Is Null
*Sep  4 19:05:04.290: //108/2D69195780E9/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x884B2F28, Tag=0x0, Call Id=108,
   Call Entry(Disconnect Cause=18, Voice Class Cause Code=0, Retry Count=0)
*Sep  4 19:05:04.290: //108/2D69195780E9/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
*Sep  4 19:05:04.290: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
   
*Sep  4 19:05:04.290: :cc_free_feature_vsa freeing 86C29408
*Sep  4 19:05:04.290: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
   
*Sep  4 19:05:04.290:  vsacount in free is 1
*Sep  4 19:05:04.290: //107/2D69195780E9/CCAPI/ccCallSetupRequest:
   Destination=, Calling IE Present=FALSE, Mode=0,
   Outgoing Dial-peer=3812, Params=0x86C343E0, Progress Indication=ORIGINATING SIDE IS NON ISDN(3)
*Sep  4 19:05:04.290: //107/2D69195780E9/CCAPI/ccCheckClipClir:
   In: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Sep  4 19:05:04.290: //107/2D69195780E9/CCAPI/ccCheckClipClir:
   Out: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Sep  4 19:05:04.290: //107/2D69195780E9/CCAPI/ccCallSetupRequest:
   Destination Pattern=381., Called Number=3810, Digit Strip=FALSE
*Sep  4 19:05:04.290: //107/2D69195780E9/CCAPI/ccCallSetupRequest:
   Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=3810(TON=Unknown, NPI=Unknown),
   Redirect Number=, Display Info=
   Account Number=, Final Destination Flag=TRUE,
   Guid=2D691957-339D-11E4-80E9-C8032C336814, Outgoing Dial-peer=3812
*Sep  4 19:05:04.290: //107/2D69195780E9/CCAPI/cc_api_display_ie_subfields:
   ccCallSetupRequest:
   cisco-username=
   ----- ccCallInfo IE subfields -----
   cisco-ani=
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=3810
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=0
   cisco-rdnsi=0
   cisco-redirectreason=0   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

*Sep  4 19:05:04.294: //107/2D69195780E9/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x884B2F28, Interface Type=1, Destination=, Mode=0x0,
   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=3810(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=RegularLine, FinalDestinationFlag=TRUE, Outgoing Dial-peer=3812, Call Count On=FALSE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
*Sep  4 19:05:04.294: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Sep  4 19:05:04.294: :cc_get_feature_vsa malloc success
*Sep  4 19:05:04.294: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Sep  4 19:05:04.294:  cc_get_feature_vsa count is 2
*Sep  4 19:05:04.294: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Sep  4 19:05:04.294: :FEATURE_VSA attributes are: feature_name:0,feature_time:2260898832,feature_id:109
*Sep  4 19:05:04.294: //109/2D69195780E9/CCAPI/ccIFCallSetupRequestPrivate:
   SPI Call Setup Request Is Success; Interface Type=1, FlowMode=1
*Sep  4 19:05:04.294: //109/2D69195780E9/CCAPI/ccCallSetContext:
   Context=0x86C34390
*Sep  4 19:05:04.294: //107/2D69195780E9/CCAPI/ccSaveDialpeerTag:
   Outgoing Dial-peer=3812
*Sep  4 19:05:19.298: //109/2D69195780E9/CCAPI/cc_api_call_disconnected:
   Cause Value=18, Interface=0x884B2F28, Call Id=109
*Sep  4 19:05:19.298: //109/2D69195780E9/CCAPI/cc_api_call_disconnected:
   Call Entry(Responsed=TRUE, Cause Value=18, Retry Count=0)
*Sep  4 19:05:19.298: //107/2D69195780E9/CCAPI/ccCallReleaseResources:
   release reserved xcoding resource.
*Sep  4 19:05:19.298: //109/2D69195780E9/CCAPI/ccCallSetAAA_Accounting:
   Accounting=0, Call Id=109
*Sep  4 19:05:19.298: //109/2D69195780E9/CCAPI/ccCallDisconnect:
   Cause Value=18, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=18)
*Sep  4 19:05:19.298: //109/2D69195780E9/CCAPI/ccCallDisconnect:
   Cause Value=18, Call Entry(Responsed=TRUE, Cause Value=18)
*Sep  4 19:05:19.298: //109/2D69195780E9/CCAPI/cc_api_get_transfer_info:
   Transfer Number Is Null
*Sep  4 19:05:19.302: //109/2D69195780E9/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x884B2F28, Tag=0x0, Call Id=109,
   Call Entry(Disconnect Cause=18, Voice Class Cause Code=0, Retry Count=0)
*Sep  4 19:05:19.302: //109/2D69195780E9/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
*Sep  4 19:05:19.302: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
   
*Sep  4 19:05:19.302: :cc_free_feature_vsa freeing 86C29408
*Sep  4 19:05:19.302: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
   
*Sep  4 19:05:19.302:  vsacount in free is 1
*Sep  4 19:05:19.302: //107/2D69195780E9/CCAPI/ccCallDisconnect:
   Cause Value=18, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
*Sep  4 19:05:19.302: //107/2D69195780E9/CCAPI/ccCallDisconnect:
   Cause Value=18, Call Entry(Responsed=TRUE, Cause Value=18)
*Sep  4 19:05:19.302: //107/2D69195780E9/CCAPI/cc_api_get_transfer_info:
   Transfer Number Is Null

 

This is the CCH323 H225:

*Sep  4 19:07:21.434: //114/881ADE9080F5/H323/cch323_call_setup_normal:  SETUP_NTF_TIMER is not running. Continue processing.
*Sep  4 19:07:21.438: //114/881ADE9080F5/H323/cch323_h225_set_new_state: Changing from H225_IDLE state to H225_IDLE state
*Sep  4 19:07:21.438: //114/881ADE9080F5/H323/run_h225_sm: Received event H225_EV_SETUP while at state H225_IDLE
*Sep  4 19:07:21.438: //114/881ADE9080F5/H323/check_qos_and_send_setup: Setup ccb 0x878F920C
*Sep  4 19:07:21.438: //114/881ADE9080F5/H323/run_h225_sm: Received event H225_EV_FS_SETUP while at state H225_IDLE
*Sep  4 19:07:21.438: //114/881ADE9080F5/H323/idle_fsSetup_hdlr: Setup ccb 0x878F920C
*Sep  4 19:07:21.438: //114/881ADE9080F5/H323/generic_send_setup:
generic_send_setup: is_overlap = 0, info_complete = 0
*Sep  4 19:07:21.438: //114/881ADE9080F5/H323/generic_send_setup: ====== PI = 3
*Sep  4 19:07:21.438: //114/881ADE9080F5/H323/generic_send_setup: Send infoXCap=144, infoXRate=16, rateMult=0, xMode=128, info_layer1_prot=163
*Sep  4 19:07:21.438: //114/881ADE9080F5/H323/generic_send_setup: src address = 10.175.231.1; dest address = 10.175.200.7
*Sep  4 19:07:21.442: //114/881ADE9080F5/H323/cch323_h225_set_new_state: Changing from H225_IDLE state to H225_REQ_FS_SETUP state
*Sep  4 19:07:36.438: //114/881ADE9080F5/H323/cch323_h225_send_release: Cause = 102; Location = 0
*Sep  4 19:07:36.438: //114/881ADE9080F5/H323/cch323_h225_send_release: h225TerminateRequest: src address = 179300097; dest address = 10.175.200.7
*Sep  4 19:07:36.438: //114/881ADE9080F5/H323/run_h225_sm: Received event H225_EV_RELEASE while at state H225_REQ_FS_SETUP
*Sep  4 19:07:36.438: //114/881ADE9080F5/H323/cch323_h225_set_new_state: Changing from H225_REQ_FS_SETUP state to H225_IDLE state
*Sep  4 19:07:36.442: //115/881ADE9080F5/H323/cch323_call_setup_normal:  SETUP_NTF_TIMER is not running. Continue processing.
*Sep  4 19:07:36.442: //115/881ADE9080F5/H323/cch323_h225_set_new_state: Changing from H225_IDLE state to H225_IDLE state
*Sep  4 19:07:36.446: //115/881ADE9080F5/H323/run_h225_sm: Received event H225_EV_SETUP while at state H225_IDLE
*Sep  4 19:07:36.446: //115/881ADE9080F5/H323/check_qos_and_send_setup: Setup ccb 0x878F920C
*Sep  4 19:07:36.446: //115/881ADE9080F5/H323/run_h225_sm: Received event H225_EV_FS_SETUP while at state H225_IDLE
*Sep  4 19:07:36.446: //115/881ADE9080F5/H323/idle_fsSetup_hdlr: Setup ccb 0x878F920C
*Sep  4 19:07:36.446: //115/881ADE9080F5/H323/generic_send_setup:
generic_send_setup: is_overlap = 0, info_complete = 0
*Sep  4 19:07:36.446: //115/881ADE9080F5/H323/generic_send_setup: ====== PI = 3
*Sep  4 19:07:36.446: //115/881ADE9080F5/H323/generic_send_setup: Send infoXCap=144, infoXRate=16, rateMult=0, xMode=128, info_layer1_prot=163
*Sep  4 19:07:36.450: //115/881ADE9080F5/H323/generic_send_setup: src address = 10.175.231.1; dest address = 10.175.236.6
*Sep  4 19:07:36.450: //115/881ADE9080F5/H323/cch323_h225_set_new_state: Changing from H225_IDLE state to H225_REQ_FS_SETUP state
*Sep  4 19:07:51.450: //115/881ADE9080F5/H323/cch323_h225_send_release: Cause = 102; Location = 0
*Sep  4 19:07:51.450: //115/881ADE9080F5/H323/cch323_h225_send_release: h225TerminateRequest: src address = 179300097; dest address = 10.175.236.6
*Sep  4 19:07:51.450: //115/881ADE9080F5/H323/run_h225_sm: Received event H225_EV_RELEASE while at state H225_REQ_FS_SETUP
*Sep  4 19:07:51.450: //115/881ADE9080F5/H323/cch323_h225_set_new_state: Changing from H225_REQ_FS_SETUP state to H225_IDLE state

 

The problem continues.

 

TIA
Cristian

 

0 Helpful

Praveen.rishii
Level 1
Level 1
In response to cristian.munoz

‎09-15-2014 08:32 AM

Try running a DNA analyser with Gateway incoming CSS and the called number as 3810.

There seems to be a problem with the translation.

 

Check these.

DN on the phone should be configured as 3810 or if it is something else then there should be a TP converting it to the complete number.

Check if the PT that number is configured in is a part of the gateway incoming CSS.

If there is a TP converting to the complete number then that PT of the TP should be in the gateway incoming CSS.

0 Helpful

Jaime Valencia
Cisco Employee
Cisco Employee
In response to cristian.munoz

‎09-04-2014 01:44 PM

The next step would be CUCM traces, the problem appears to be in CUCM, not the GW.

HTH

java

if this helps, please rate
0 Helpful
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