Time difference from CUCM Publisher to the rest of subscribers.

[abmp]

Hi All,

Issue happen after CUCM upgrade from version 8.6  to 11.0.1.21900-11 and find it in recent days.Cluster has 4 nodes (1 Pub and 3 subs):

From the CUCM CLI Publishers and GUI Subscribers (OS Admin page--show status ) the time is correct but the CUCM Pub GUI (OS Admin page--show status ) displays wrong time.

Please suggest me to fix the problem, All the phones are giving the correct time because Subscribers displaying correct time.

Thanks,

Abhilash MP

[Jitender Bhandari]

Hi Abhilash,

SUB would always poll to PUB for time, can you paste output for below commands from PUB and SUB

1. Utils ntp status
2. utils dignose test

JB

[abmp]

Starting diagnostic test(s)

===========================

test - disk_space          : Passed (available: 5373 MB, used: 14020 MB)

skip - disk_files          : This module must be run directly and off hours

test - service_manager     : Passed                     

test - tomcat              : Passed                      

test - tomcat_deadlocks    : Passed                     

test - tomcat_keystore     : Passed                     

test - tomcat_connectors   : Passed                     

test - tomcat_threads      : Passed                     

test - tomcat_memory       : Passed                     

test - tomcat_sessions     : Failed - The following web applications have an unusually large number of active sessions: axl.  Please collect all of the Tomcat logs for root cause analysis: file get activelog tomcat/logs/*

skip - tomcat_heapdump     : This module must be run directly and off hours

     remote           refid      st t when poll reach   delay   offset  jitter

==============================================================================

*NTP server 1  .CDMA.           1 u  847 1024  377    1.673   -0.064   0.180

+NTP server 2     .CDMA.           1 u  273 1024  377    2.170    0.155   0.095

synchronised to NTP server (10.11.14.1) at stratum 2

   time correct to within 30 ms

   polling server every 1024 s

[Aman Soi]

Hi Abhilash,

stratum seems to be fine.

Is issue resolved ?

regds,

aman

[Aman Soi · Accepted solution]

Hi Abhilash,

What does "utils ntp status " show in CUCM PUB ?

regds,

aman