Trace incoming call on SIP trunk

[amrishmehta]

I am integrating Avaya S8300 with CUCM 8.6. I have created SIP trunk and route pattern on both sides. When i calling from Avaya to CUCM its showing call going on CUCM SIP trunk but call dropped after some time. I want to trace on CUCM side on SIP trunk. Can anyone know to achieve this?

[Volodymyr Morskyy]

You can enable loggin on the cucm. Or in case you are using cisco switch to connect one of the devices, you can configure monitor session and sniff the signaling to see who is dropping the connection.

HTH

[amrishmehta]

Thanks, how to enable loggin on CUCM?

[Volodymyr Morskyy]

Go to serviceability page, trace, select server, then CCM service, enable SIP stack trace. Then from CLI check the logs after faulty call

file tail activelog /cm/trace/ccm/sdi recent