Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I just setup a call manager in Egypt. The PRI isdn switch type is primary-4ess, therefore it recognizes 011 as international. That's not how they dial INT in Egypt, in fact it's a mobile prefix. I know I need to setup a translation rule so it's not r...
Hi allI wanted to know if anyone could give me some insight on what I could look at to solve this problem.I have a VG in our New York office that is reacing out to our subcriber in Texas to make calls instead of the one that's located in Atlanta.I ap...
Hey everyone,We have some field offices internationally who use analog lines connected via FXO ports on their CME. They have limited analog lines and too many users. My personal opinion is that they need additional analog lines or an E1 however they ...
Hi,our costumer has two employees that sometimes create “call-forward all” loops.Is there a possibility to prevent them from this?Is there a practicable workaround for that?Thanks for Information.
I have a 7965 phone with 2 - 7916 expansion modules. When I update the expansion modules the user is required to log out and back in for the changes to take effect. When I check to see if the changes have been made after logging out and back in again...
Our previous engineering manager setup each of our 12 facilities with dialing prefixes in order to 6 digit dial across the VLAN and make those calls all local. Our sites all differn between Call Manager and CME various versioning of software.Dialing ...
What does Unified Communications manager 8.x consider as part of its 7500 max device count per server?Is it just phones?Does it consider FXO / FXS ports?Does is consider CTI Route points?I cant seem to find a doc that tells me.Thanks in advance for a...
I have a simple question. I'm runing Cisco UCM 7.0.2 appliance, Cisco 3845 for my voice gateway, MGCP is the protocol. I have a single PRI connected to my voice gateway router and I'm basically migrating all DN's from the old carrier to a new carr...
Hello all, we recently transitioned an avaya outfit into CME. As in most cases, a subscriber wanted to have the same features and functionality. He had both a conference phone and his assigned set configured to have the same DID, (phone number). We w...
CUCM 7.1.3 and CUCN 7.0.2 best practices for graceful shutdown for physical moveWhat steps should I take to gracefully shutdown and bring back up a call manager cluster? I need to move the publisher and subscriber to a new physical location.
Dear , I have problem after upgrading call manager from 4.x to 6.x . what i can do ? Thanks ,
Trying to set up an administrator with one voice mail button for 4 voice mail extensions
I'm attempting to get a new Spectralink 8440 SIP phone to work with CUCM (7.1.5) and am running into some issues. So far I've done the following:- Created a new Phone Security Profile that mimics the SIP (Basic) one but requires digest credentials- ...
I've got 7942G phones with firmware 8-3-4.16, running to CUCM 7.1.2 in non-Secure mode. When the phone boots, it looks for the CTLSEP<MAC>.TLV file to download a Certificate Trust List, which it can't find.Is this correct behaviour? How can we stop i...
Hi,i want to remove the place call information as soon as call finished in ip phobe. can this done via call manager .
