We got an alert on the RTMT for media device --
Syslog UC_RTMT-2-RTMT_ALERT: %[Name=NumberOfRegisteredMediaDevicesDecreased .
While checking the RTMT and logging on the specific gateway and putting the show sccp command -- got these message for all the MTP resources status.
MTP Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED ==== Ideally in a normal scenario // cause code is : NONE .
Needed to understand what exactly do i need to check to confirm and isolate this alert on the CCM and gateway. Appreciate a quick help on this -- as this is an active alert.
CCM Version : 8.6 -- please also guide on the criticality of this alert .
Whatever level you reach getting better never stops -- Sachin Tendulkar
Go to Solution.
U can also run the command show voice dsp group all to check the STATE of dsp 1 ,2 in respective slots whether they show UP or FAIL.
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Have you checked that the MTP resources are registered in CUCM??
HTH java if this helps, please rate www.cisco.com/go/pdihelpdesk
Abhishek,thanks for rating.
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