I have some issue in Transfer call,when call center agent transfer the calls its going hanging 10 time a day. we have to much load of calls transfers. using CM 6.1 with one Cluster
phones are hanging for 20 sec at that time we cannot do any thing if the call in progress its hang and can not press any button in Phones. we have 15 Phones 7942 in Group.
Always we restart IP Media Services. but its happening to much a day.
can any one help me ,