IP Telephony and Phones

Resolved! SIP to H323 call. Transcoder don't work.

Dear, collegues!I need your help.PSTN connected to CME through SIP trunk (early offer). Incoming calls routed to IVR (tcl-service). Most of call from IVR routed to local SCCP phones and some calls routed through GK-controlled H.323 trunk (fast start ...

Resolved! Maximum line number on device phone?

Hi Everybody,I'm using CUCM8.6what is the maximum line number that I can assign to an IP Phone 7970 + Two 7916 ? is it 8 + 24 + 24 = 56?Because I can't find the cisco document to support that?Thanks in advanceSam

upgrade CCM 6.1 to 8.6 P2V, old models 7985

some of our board directors had Cisco OLD EoL IP Phones 7985 as desktop phones,the surprise today 2 weeks after an upgrade implementation was that the old 7985, doesn't support IP Array in the DCHP option 150.ip dhcp pool IP_Telephony option 15...

Resolved! Gateway Redundancy (E1)

Hi In our CUCM Cluster there are two gateways, two E1s are connecting to seperately to two Routers. By default all Voice calls are going through Gateway 1, but if the E1 down in gateway 1 all calls should use Gateway 2 , how can i configure this in C...

Resolved! Unclear some part number on VIOP system?

Dear All expert,I have issue on some part number, i don't know when we need to use this .all the partnumber i was read on document but still not clear!1- when we need this part number?ATA187-I1-A=Cisco ATA 187 with configurable impedance2- when we...

IP Phone one way audio issue

Hi All, the cisco ip phones calls the cisco ip phones normally in both way but when calling from cisco to outside (for example mobiles or national calls), the cisco phone hear the other parties but no one hear what the user say on the cisco phone.S...

Modem call fails on SIP, ITSP proposes T.38, Not accepted

Hi all,We are encountering a problem with a modem connection that does not work. Attached is a debug ccsip messages made on the cube.Call-ID betweer CUBE and CUCM: 8b3fec80-c714746-36530-b08a8c0@192.168.8.11 Call-ID to ITSP:628C1A40-42D811E2-91EFAF74...

Cisco Jabber and Call Recording

Hello Colleagues I need your help with regard to the following issue that i have: How could i make call-record for users configured with cisco jabber on cucm 8.6??. The idea is use active recording fot both phones: hardphone and softphone (jabber). I...

Take snapshots to backup CUCM

Hello,I wonder if taking snapshot is possbile to backup CUCM ver 8.6 on UCS hardware? two nodes, one publiser on a UCS C server and subscriber is on another dedicated UCS C server.

Route List can not contain QSIG and SIP Trunks??

Hello, I am working on a Cisco Unified Communcations Manager 8.6(2a) deployment that is integrated with Nortel CS1000. Currently we have it integrated using both SIP Trunks and Q.SIG Trunks. What I am trying to do, is for the majority of callin...

Unified Mobility Calling Name not displayed

Mobility feature is workind fine, but when a call from a mobile phone, which is defined as a remote destination, gets in, only the internal number is displayed, but not the calling name. We are using CUCM 7.1.Does anyone know a solution for this prob...

Resolved! CME MOH sounds terrible

Hello,Running CME 8.6 on a 3825. I have a WAV file as the MOH. Whenever it is played it sounds "screechy" for lack of a better work, almost like overdrive but I have reduced the volume of the file. It plays at a lower volume now...

FXO Call does not drop after playing IVR

Hello Everybody,I have got tired & fedup for fixing the below common problem :FXO Lines does not disconnect after playing IVR from CUE & ThirdParty Contact CenterI am having CME 9.1 connected with HQ through SIP Trunk. In HQ i am having CUCM 4.1 inte...

FXO Call does not drop after plying IVR

Hello Everybody,I have got tired & fedup for fixing the below common problem :FXO Lines does not disconnect after playing IVR from CUE & ThirdParty Contact CenterI am having CME 9.1 connected with HQ through SIP Trunk. In HQ i am having CUCM 4.1 inte...

PRO CUWL licenses

Hi TeamHow to know if you have CUWL PRO licensing within CUCM licenses?Thank youRegards

IP Telephony and Phones

Forum Posts

Resolved! SIP to H323 call. Transcoder don't work.

Resolved! Maximum line number on device phone?

upgrade CCM 6.1 to 8.6 P2V, old models 7985

Resolved! Gateway Redundancy (E1)

Resolved! Unclear some part number on VIOP system?

IP Phone one way audio issue

Modem call fails on SIP, ITSP proposes T.38, Not accepted

Cisco Jabber and Call Recording

Take snapshots to backup CUCM

Route List can not contain QSIG and SIP Trunks??

Unified Mobility Calling Name not displayed

Resolved! CME MOH sounds terrible

FXO Call does not drop after playing IVR

FXO Call does not drop after plying IVR

PRO CUWL licenses

Meet and congratulate the February 2023 Spotlight Awardees!

Renew.cisco.com just got refreshed, and it will make your life easier!

Announcing Resources That Guide You to Success

Cisco 8851 - Transfering call to another Cisco 8851 - No ringtone

What newer model of Cisco Phones support Single Button Barge feature?

ATA 192 acknowledging with different ptime size

LSC Expiry Notification and oAuth mode

Call FWD No Answer Internal Volume drops

Assign multiple lines on 7861 on CME

CISCO DECT 210 HTTPS-Certificate

When is pvdm required on voice router 8200

corlist configuration for outgoing calls to restrict international cal

Cisco IP phone unable to dial (787) area code number. CUCM 12.0.1 ver.