Hello to all ,
We have a CUCM 126.96.36.19900-9 , and a Cisco 7931 ( Secretary of head person ) and the next situation :
The secretary take a call at the first line ( A ) for the boss , and put the call in hold .
Next , the boss , for other floor , call to the second line ( B ) .
The secretary needs to transfer the call , but she refuses to terminate the call at line B , she needs to combine the audios , it is possible ?
I tried this with the JOIN button , but the test fails .
Can you help me with this problem ?
Thanks a lot !!
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