Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,A small query and the procedure for the same.I want to display the called person name instead of number in an IP phone 6921 and 7942 when I dialed that particular number.As in our mobile phone if we save the name of the called party number it w...
Hi all. A bit new to the Cisco call center world. Back in my Avaya days there was a cool feature when an agent disconnected their headset (via the quick disconnect plug), the phone would sense this and go not ready. It was great...
Hello Team,We have CUCM 8.5.1 cluster and recently we have added a new SRST site at Turkey to the cluster. We have one E1 PRI and one E1 CAS configured in the gateway. Along with that we have two VIC2-4FXO (8 FXO ports) cards installed in the router....
Hi, i am new at Cisco IP Telephony. I have a 2921 CME 9.1.I would like to configure a SIP Trunk to Broadsoft, but i don't know where i could find information for doing this?.. what do i need to configure?..i have created a SIP Trunk to another CME wi...
Seems like I have gotten everything working with merging the two, the only thing I am not getting is why when calls from outside are just ringing and ringing to users extension with out voicemail. Before transferring to user it asks to hit # and leav...
Hi guys, I am really stuck in the middle of an emergency today...This is the scenario that I am trying to get working :CUCM -> h323 GW (2911) -> h323 (UC520) -> SIP---------------The SIP trunk on the UC520 does work and I can make calls out. Also, wh...
Hello,I have a Cisco 8945 that whenever it dials an outbound number the call immediately goes to fast busy tone. Internal calls work fine. The calls fail for local and long distance calls. When troubleshooting we setup a 7945 with the same line/phone...
Good day! Is there a way to make on CUCM signal, for calling user, that the called user is already on the phone. Just very uncomfortable when a user enabled Mobility, someone calls him, while he was talking on the desk phone and it starts ringing m...
Que necesito configurar en mi cme para inerconectarme con un ip 500
Hi Everyone,I am trying to remove the Moh from the conference calls but don't seem to be able to manage those calls coming into the meeting from Lync. Does Lync looks at the MRGL/DP configured in the Client Service Framework for the Moh?Thanks,MK
Hello, I have a CUCM 8.5 runniong on UCS platform. I configured NTP reference to point at the router. In other words, the router is the NTP server.Now, each time the router shuts down, and restarts, or when its being powered up after a weekend, the t...
hi,i have an issue with cisco ip phone 7975.the customer is a bank with 5 thousends people that uses cisco ip phones.The "top users" have cisco 7975 that have this problem:sometime (1 time in a month) when they pick up the phone (off hook) the phone ...
Olá,Uma alternativa ao Cisco 7911 seria o 3905. Em ambientes com SRTP o 3905 tem suporte a essa feature?[ ]'s
I have an agent name xxx working with company for years.he recently left and we still want to keep his call log in the cisco repporting.meanwhile we are assigning his extension to a new user.My question is to know if the report on the new agent will ...
Hi NetProI have this solutionIP phones 3905IP phones 6901CUCM 9.XCUE 8.6I need voicemail for 3905 and 6901 users, and in the release notes for CUE 8.6 don't specify the phones 3905/6901 only 3911/3951/6941 and SPA phones.http://www.cisco.com/en/US/do...
