IP Telephony and Phones

Webdialer and click to call issue for certain profile

Hi,I have issue in Webdialer and click to call from certain user profile device, when i try to use them click to call tell me that no phone system connection and Web dialer show me Failed to open Device/Line.For most of users with same parameters it ...

Resolved! Disable Missed/Placed/Received Calls

Need to do this on a few 7942's and 7937's, Call Manager 6.1I searched and the only thing I came up with was someone suggesting disabling "log missed calls" under the specific DN's. I have no option for log missed calls? Is this only in newer version...

System Call Handler in Cisco Unity v8.x

Hi Everyone,Hopefully someone can help me out....I am having issues getting a System Call Handler I have set up in Cisco Unity to switch over to the after hours call handler. The day Call Handler that is setup works fine, but after 6 pm it does not s...

Firmware of the Expansion Module - 7914

Hi All,A quick and elementary one !Can someone please let me know, where do we check the firmware version of the expansion module ( on the sidecar device) or the phone itself. This has to be passed on the user( client) who has no access to the CCM an...

Cucm - tomcat issue

Hey guys,We very often lose connectivity to the gui and need to restart tomcat to resolve it. Meetingplace also fails during this time. Why could this be?ThanksVaradarajan. RSent from Cisco Technical Support Android App

Cucm - tomcat issue

Hey guys,We very often lose connectivity to the gui and need to restart tomcat to resolve it. Meetingplace also fails during this time. Why could this be?ThanksVaradarajan. RSent from Cisco Technical Support Android App

Cisco CME SIP Trunk w/ SIP Phones trying to register to trunk

I am trying to switch my Cisco CME from Pots lines to a SIP Trunk from Broadvox. After some trial and error I am able to make and receive calls with excellent two way audio. Broadvox is saying that they are receiving register messages from the phones...

Resolved! CUCM 7.1.5 SU4

Hi everybody!I need to know how do I check if a CUCM version has a certain Service Update. In this case SU4 for CUCM 7.1.5 version. Where do I see it?Regards.Patricio

Resolved! H323 CALL BLOCK

I have some call block reject rules setup and working fine in my H323 gateway but I reached the limit of 15 rules in the voice translation rule that is configured.The request to block another specific number was made so I am looking at the existing r...

Dropped calls - ERROR: L3_BadPeerMsg

Hi,I've been scrathing my head over this for a few hours, and google hasn't been as friendly as it normally is.We're seeing dropped calls, incoming, from a specific number, but may not be isolated, even when all other calls seem fine.Q931 debug outpu...

Cisco ATA 187, busy signal on outbound faxing??

Hello All,We have a problem with our new Cisco ATA 187. When we attempt outbound faxing we get a busy signal before the entire number is dialed. However we can send faxed to the ATA number (10 digit call) without any issue. There is no local voice...

Resolved! Busy Verify

Hello.On old Avaya/Nortel systems, there is a feature allowing a caller to know if a user is already on call or not.Sometimes when the called party is already on a call, the caller's screen shows "User busy" or something like that.Else, with a specia...

Resolved! 8945 firmware 9.3.2.11 in CUCM 8.6

We're on CUCM 8.6.2 and Device Pack 8.6.2(22030)I updated an IP 8945 SCCP test phone to firmware 9.3.2.11 and features such as Enhanced Message Waiting Indicator, and One Click to Home Screen don't function.Do these features require CUCM ver 9?

Active Load Id : Unknown

What is the reason for a phone configuration page in CUCM to show that Active Load Id is unknown although the phone is registered? I need to understand why a phone sometime show a valid active load like SCCP429-2-1S on a 7942 phone and on...

offnet to offnet call forward

Hi All,Facing Offnet to offnet call forward issue. when we forward all to offnet number following thing observed,1) internal calls gets forwarded to offnet number.2) offnet calls gets transfer to offnet number(logical partition issue not suspect).3) ...

IP Telephony and Phones

Forum Posts

Webdialer and click to call issue for certain profile

Resolved! Disable Missed/Placed/Received Calls

System Call Handler in Cisco Unity v8.x

Firmware of the Expansion Module - 7914

Cucm - tomcat issue

Cucm - tomcat issue

Cisco CME SIP Trunk w/ SIP Phones trying to register to trunk

Resolved! CUCM 7.1.5 SU4

Resolved! H323 CALL BLOCK

Dropped calls - ERROR: L3_BadPeerMsg

Cisco ATA 187, busy signal on outbound faxing??

Resolved! Busy Verify

Resolved! 8945 firmware 9.3.2.11 in CUCM 8.6

Active Load Id : Unknown

offnet to offnet call forward

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