Translate Calling number to be Unknown

[Ossama OHK]

Dears,

we need to translate the calling number of our Tele Marketing team to be unknown, kindly your support to fix this issue.

Regards,

[Carlo Poggiarelli]

Hi Ossama

Can you please elaborate more your question.

Eg. CUCM or CUCME 

Which version are you running

Thanks

Regards

Carlo

[Ossama OHK]

Dear Carlo,

we need implement this on CUCM V.9.0.

[Carlo Poggiarelli]

Hi Ossama.

Please in my previous post, I suggested you a solution which is valid for all cucm version ;)

HTH

Cheers

Carlo

[Mohammed al Baqari]

Hi Ossama,

I agree with Carlo on the CUCM solution. However, I prefer to implement this on the gateway so that you  avoid duplicate config in SRST gateway in case you are using it.

This is my recommendation but all ways should give the same result.

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[Ossama OHK]

Dear Carlo,

Thanks for your reply.

I did the above steps that you send but nothing change still the number appear on the mobile device.

Regards,

[Jaime Valencia]

Did you properly adjust the CSS as required???

[Mohammed al Baqari]

I suggest to configure the following on your outgoing dialpeer to PSTN.

voice translation-rule X
 rule 1 /^"enter your telemarketing number"/ //

!
voice translation-profile TRANSLATE-TELEMARKETING
 translate calling X
 

dial-peer voice 101 pots/voip
 translation-profile outgoing TRANSLATE-TELEMARKETING

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[Ossama OHK]

Dear Mohamad,,

Thanks for your reply is there any way to configure in CUCM?

[Carlo Poggiarelli]

Hi Ossama.

On cumc configure a route patter to let Telemarketing agents to call out and put in in a new partition Eg. Out_Telemarketing.

On that Route Pattern modify "Calling Line Presentation ID" and "Calling Name Presentation" values to Restricted

Create a new CSS including that newly created partition and all other partition to let those users to call internally.

Assign this CSS to telemarketing users lines.

HTH

Regards

Carlo