05-18-2016 09:24 AM - edited 03-17-2019 06:57 AM
Hello All,
we have this scenario: CUCM that have SIP trunk to ISP direct, we create SIP TRUNK and everything is working fine and we enable MTP..
when a call is coming from ISP and we received it and try to transfer a call to Internal user the call is disconnect direct..
Regards,
Solved! Go to Solution.
05-31-2016 11:05 AM
Good Stuff..!
05-18-2016 06:06 PM
Hi Ahmad,
Which CUCM version are you running?
I suggest you collect the CCM traces for a failed call .thanks
05-31-2016 10:59 AM
Hi Deepak,
i solved the problem, when the call was received from ISP to CUCM ip phone i was using G711 when it transfer the destination end point using g729 so the call will disconnect or we need to implement Transcoder , so i change the codec from G729 to G711 and it's working fine...
thanks for your help..
05-31-2016 11:05 AM
Good Stuff..!
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