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Troubleshooting proxy phone ASA output

mmedwid
Level 3
Level 3

I am trying to troubleshoot a one way audio problem with my proxy phones.  The

61.47.124.59 address is the outside/inside media address and 10.10.10.70 is a

SIP voice gateway.  Would appreciate is someone could tell me what the error

messages relative to SRTP are saying. Thanks.

9/1/2011 10:58:14 AM          dal-c5510-1          Warning          Phone Proxy SRTP: Media session not found for 61.47.124.59/18177 for packet from Inside:10.10.10.70/17559 to identity:61.47.124.59/18177

9/1/2011 10:39:12 AM          dal-c5510-1          Warning          Phone Proxy SRTP: Media session not found for 61.47.124.59/24161 for packet from Inside:10.10.10.70/17937 to identity:61.47.124.59/24161

9/1/2011 10:38:50 AM          dal-c5510-1          Warning          Phone Proxy SRTP: Media session not found for 61.47.124.59/27193 for packet from Inside:10.10.10.70/16995 to identity:61.47.124.59/27193

2 Replies 2

Joseph Martini
Cisco Employee
Cisco Employee

The ASA Phone Proxy is complaining about RTCP packets there (odd number port numbers), to keep this from happening, you can disable RTCP on the phone configuration page in call manager.

Hmm - I checked the device settings for the proxy phones and I see that RTCP is in fact disabled.  I added some nat and firewall config at the voice gateway.  Perhaps it has something to do with that.