12-20-2012 01:00 AM - edited 03-16-2019 02:49 PM
Hi all,
I have two cisco 7945 IP phones in one site and both are using to the same VLAN , having the same CSS and same PT even they use the same VGW but when they call each other they can’t hear each other and when i see the call statistics the sender packets are increasing but receiver is 0
Rest of the things i.e. Codecs and so on are all fine
Also I upgraded both phones firmware
12-20-2012 02:56 AM
Hi Muzzamil,
Is it one way or two way audio issue?
1.Check whether IP route is there between both phone's IP address.
2.Check whether any Firewall blocking is happening in between Phone's IP address.
Regards
Vigeesh Kalathil Mohandas
12-20-2012 12:19 PM
thank you Vigeesh,
actually there is no routing issue since both are on the same VLAn and same physical location
also no firewall in between
its not one way voice issue both cant hear each other
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