Hi there i am installing an UC500 at a customer site. The CCME version of this UC500 is 4.2.3. I implemented the Called Name Display like it is mentioned on the Cisco site. First activate the service DNIS Dir-Lookup and also activated the service DNIS Overlay. Then put the MSN number of the ISDN line in the Directory Entry. But when somebody calls the extension i only see the Caller ID and not the Called ID. Could somebody help me with this ?
Thanks for your quick reply. I am not at the customer site right now. But i put in different versions of the numbers, so i put in :
0451234567 name Customer A
00451234567 name Customer A
451234567 name Customer A
I don't think numbers will be advertised like:
Hope hearing more from you ?
Well, you have to check. For our CME's we always setup a VPN or something to access device from remote, because customers always want some change and it's too impractical to get on site for any small need.
OK i have looked at the data you mentioned and see the correct MSN number coming in. The same as i entered in the Directory. But still no called name display.
I am having similar issues, I wonder if you could confirm if you got this working. More importantly, if you did, please share as I am going nuts trying to work this out!
Thanks in advance!