UC520 and 7985 Video Support

[flash2200]

Does anyone know if the 7985 IP phone will support video calling functionality when used with a UC520? We can get audio calls to work but no video. TIA!

[smalkeric]

7985g vidoe phones are compatible only with Callmanager:

http://cisco.com/en/US/products/hw/phones/ps379/products_data_sheet0900aecd8030e546.html

[paolo bevilacqua]

Actually CME supports 7985:

http://cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/cme42spc.htm

So the problem must be something else, have you enabled video as per documentation ?

Hope this helps, please rate post if it does!

[hfang]

7985 is supported with UC520 (or CME4.0 onward). To make a video call, you need to enable video capability under telephony service and enable viceoCap under ephone level.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmevideo.html

If it still didn't work, you need to have "debug ephone detail" collected.

Hope this helps.

Hanlin