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uc520 volume issue

jjoseph01
Level 3
Level 3

Hello all. I hope all is well. I have a customer that has a uc520. All works ok, but there are several users in the office that have very soft spoken voices. When I talk into the phone, the person on the other end hears me just fine. They person on the other end reports that "it sounds like the soft spoken people are in a tunnel". I have set the max-confer x gain to "6" to try to help in this, but I dont think that has really helped any. Anyone have any other ideas that might help project the soft spoken voices?

1 Accepted Solution

Accepted Solutions

On your voice-port for your PSTN:

voice-port 0/0/0

output attenuation -7

This will make the outgoing voice louder.

-nick

View solution in original post

2 Replies 2

On your voice-port for your PSTN:

voice-port 0/0/0

output attenuation -7

This will make the outgoing voice louder.

-nick

Thanks for responding. I happened to get it before reading your post, but thanks for the info. Your answer was right, so 5 points to you.