UC540 call centre

[toufikzemri]

Hi,
Does anyone knows if there is queuing system in the UC500 series I tried the UC540w I could not found any?

[Rob Huffman · Accepted solution]

Hi there,

B-ACD (call queuing) is supported in the UC500 series Here is

a really nice overview from great NetPro Steve;

https://supportforums.cisco.com/docs/DOC-9731

https://supportforums.cisco.com/docs/DOC-9540#Does_the_UC500_support_call_center_type_application_

And as part of the "Lab" series;

https://supportforums.cisco.com/docs/DOC-9800

https://supportforums.cisco.com/docs/DOC-9836

Cheers!

Rob

"May your heart always be joyful
May your song always be sung" - Bob Dylan

[toufikzemri]

Thank you very much Rob.

Sent from Cisco Technical Support iPad App