10-16-2012 03:52 AM - edited 03-16-2019 01:42 PM
Hi,Does anyone knows if there is queuing system in the UC500 series I tried the UC540w I could not found any?
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10-16-2012 05:23 AM
Hi there,
B-ACD (call queuing) is supported in the UC500 series Here is
a really nice overview from great NetPro Steve;
https://supportforums.cisco.com/docs/DOC-9731
https://supportforums.cisco.com/docs/DOC-9540#Does_the_UC500_support_call_center_type_application_
And as part of the "Lab" series;
https://supportforums.cisco.com/docs/DOC-9800
https://supportforums.cisco.com/docs/DOC-9836
Cheers!
Rob
"May your heart always be joyful May your song always be sung" - Bob Dylan
View solution in original post
10-16-2012 07:55 AM
Thank you very much Rob.Sent from Cisco Technical Support iPad App
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