UC560 License issue

[marc.reiter]

I've been having problems getting our UC560 licenses installed.   I finally managed to get them installed and now the system just shows 16 Evaluation licenses and 0 Permenant licenses.

The way I understand it, there should be 16 built in licenses plus the 16 that I installed.  So, I should see 32 permenant licenses, right?

If I try to install the licenses again it says that they are already installed.  How do I get it to show my 32 permenant licenses?

Thanks,

- Marc

[paolo bevilacqua · Accepted solution]

If you think you have done everything right, but the result is not the one expected, contact licensing@cisco.com

[marc.reiter]

Thanks Paolo.  Cisco licensing connected in and ran some commands that made it show up correctly!

- Marc

[paolo bevilacqua]

Thank you for the nice rating and good luck!