UCCX 7.0 - JTAPI Resync Failed

[ajsherard]

I installed UCCX, and after I complete the initial configuration. When I logged on to the UCCX web page. I get a pop-up message that says "The cisco JTPI client verisons are inconsistent. Please go to Cisco Jtapi Resync in the Unified CM Telephony Subsystem to install the Cisco Jtapi Client". I execute as directed by the pop-up message. The Resync failed. How can I fix this ?

[Brandon Buffin · Accepted solution]

Take a look at the following post.

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Contact%20Center&topicID=.ee6fe12&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cd29558

Hope this helps.

Brandon

[ajsherard]

Thanks and it work.