UCCX PORTS AND ROUTE POINT

[ansarjavaid54]

Hello guys.

Today i installed UCCX with demo license. Am stuck in route point and cti ports registration process. They are in created in cucm but whith status of none normally they are registered with call manager...

Immediate response will be highly appropriated.

[Jitender Bhandari]

Hi 

Did you perform all the required steps as stated in below link

http://ciscoshizzle.blogspot.in/2013/04/uccx-configuration-basic-set-up-and.html

https://ccieroot.com/2015/07/29/uccx-integration-with-cucm/

(Rate if it helps)

JB

[aysar3000]

is there a way here to send you a private message Jitender Bhandari

[Abhay Singh Reyal]

Adding on to the below links shared by JB, if the integration is as per the links you can try below procedure as well

Reset the username and password for Jtapi user on CCX under Telephony Subsystem.Restart the CTI manager on all CUCM servers. Restart CCX engine. 

You can also do the Data Resync.

HTH

Regards

Abhay

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