08-28-2009 05:31 AM - edited 03-15-2019 07:32 PM
Dear All,
can we make the agent be able to choose more than one code after the call (two or three)not only one while being in the auto work mode?
Solved! Go to Solution.
08-31-2009 04:09 PM
08-31-2009 04:09 PM
Unfortunatly no you can't.
HTH, please rate useful posts
Chad
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