Un-Translate Translated Number

[MikeTomasko]

Is there anyway to go back in the CDR logs and find out what the original calling party number was before it hits a translation pattern? I'm trying to trace a call, but it is translated immediatly. Thanks!

[Jaime Valencia]

what would be the call flow for this call you're trying to trace?

PSTN -> IP phone? viceversa?

IP phone -> IP phone?

let me see if it can be done but even traces won't show that if the trace is not set to complex analysis which is not set by default

HTH

javalenc

if this helps, please rate

[MikeTomasko]

PSTN - Translation Pattern - Unity - Operator - IP Phone

The translation pattern takes calls coming into the the main pilot number and sends them to Unity to the main auto attendant greeting.

[Chris Lee]

Hi Mike,

Know this is old but I have an issue like this now.  Did you ever get a satisfactory answer?  Were you ever able to find out?

Thanks,

Chris