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unable to add Cisco phone 8845. did not find the profile to add in call manager 11

unable to add Cisco phone 8845. giving error. did not find the profile to add in call manager 11

added 8841 & 8851.

what do I need to change when i add subscriber to the call manager

6 Replies 6

Jaime Valencia
Cisco Employee
Cisco Employee

Your question is not clear, do you mean you don't have 8845 as an option in the drop down to add new endpoints?

If so, what's the exact CUCM release you have.

As to how to add a subscriber in CUCM, the installation documentation for CUCM already explains that, if you haven't, you need to review it in first place.

HTH

java

if this helps, please rate

I don't have in drop down list...Call Manager version - 11.0.1.20000-2

to add a subscriber in CUCM, the installation documentation for CUCM - can you send me a link

thanks

Hi Muhammad,

As Abhay explained you can install the latest device pack on all servers followed by a cluster reboot to get the option to add 8845 , you can check the read me file for load info which also confirms the support for 8845

http://www.cisco.com/web/software/282074299/132896/cmterm-devicepack11.0.1_22041-1_Release_Notes.pdf

https://software.cisco.com/download/release.html?i=!y&mdfid=286284802&softwareid=282074299&release=11.0%281.22023%29&os=

Subscriber install is the same as Publisher install, you just need to specify the subscriber details under System > Server on the Publisher page before you go ahead with the install

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/install/11_0_1/CUCM_BK_IDF93684_00_installing-cucm_1101/Installation_tasks.html

Just like Jaime mentioned you should read the install guides if this is the first time you are attempting an install to get a better understanding.

Manish

solved the problem... by uploading the device pack. thnx lot

That is good to hear.

PS:- Kindly rate all helpful posts.

Regards

Abhay Reyal

Regards
Abhay Singh Reyal
The Only Way To Do Great Work Is To Love What You Do. If You Haven’t Found It Yet, Keep Looking. Don’t Settle

You need to install the device pack so that you can add Cisco 8845. 

https://software.cisco.com/download/release.html?i=!y&mdfid=286284802&softwareid=282074299&release=11.0(1.22023)&os=

Regards

Abhay Singh Reyal

Regards
Abhay Singh Reyal
The Only Way To Do Great Work Is To Love What You Do. If You Haven’t Found It Yet, Keep Looking. Don’t Settle