Re: unable to call a sccp ip phone with a sip ip phone

lguyomard · ‎10-26-2011

Hi,

I'm experiencing an issue on ccme 8.6, I'm able to call a sip 7942 ip phone with a sccp 7942 ip phone but not the opposite, could anybody help me, You'll be able to find in attachment my configuration. The number of the SIP IP PHONE is 129.

Best regards,

odaijeriss · ‎10-26-2011

hi my friend,

could you please enable the following debugs:

debug voice ccapi inout

debug ccsip messages

do a testing call, and please attach the file.

Best Regards,

Odai Jeriss

lguyomard · ‎10-27-2011

Hi,

You'll be able to fin in attachments the debug file log. Thanks for your help.

Best regards,

Ludovic GUYOMARD

odaijeriss · ‎10-27-2011

hi my friend,

first of all thank you so much.

could you please confirm the following:

1- calling number

2- called number

3- where are both devices registered/

4- output from the following "show ip address trusted list"

Best Regards,

Odai Jeriss

lguyomard · ‎10-27-2011

Calling number is 129 (SIP IP PHONE) and called number is 130 (sccp IP PHONE)

Both devices are registered on the same cisco 2921 IP : 172.16.120.125

OUTPUT OF THE COMMAND :

PRS-CCME-01#Show ip address trusted list

IP Address Trusted Authentication

Administration State: UP

Operation State: UP

IP Address Trusted Call Block Cause: call-reject (21)

VoIP Dial-peer IPv4 Session Targets:

Peer Tag Oper State Session Target

-------- ---------- --------------

69 UP ipv4:172.16.120.125

1234 UP ipv4:172.22.97.20

8888 UP ipv4:172.16.120.124

129 UP ipv4:172.16.120.125

11 UP ipv4:172.16.120.125

IP Address Trusted List:

clileikis · ‎10-27-2011

Hi Ludovic,

The toll fraud feature is blocking your call. Check out the following link for instructions on how to configure your CME using the new feature:

http://www.cisco.com/en/US/tech/tk652/tk90/technologies_tech_note09186a0080b3e123.shtml

HTH,

Chris

odaijeriss · ‎10-27-2011

Chris,

if you read my previous reply this is what i am trying to confirm output from the following "show ip address trusted list". and asked about the places on which registered to provide Ludovic with the exact needed commands.

BR,

Odai

lguyomard · ‎10-27-2011

Hi,

I've used this command to deactivate toll fraud but it's the same :

voice service voip
 no ip address trusted authenticate
 
Could it be an issue with a dial-peer as in the debug I've the following, I4ve sip:1@172.16.120.125;user=phone instead of sip:130@172.16.120.125;user=phone :
 
 008411: Oct 27 15:59:42.554: //9517/22ABF09F8F8D/CCAPI/ccCallProceeding: 
   Progress Indication=NULL(0) 
008412: Oct 27 15:59:42.554: //9517/22ABF09F8F8D/CCAPI/ccCallDisconnect: 
   Cause Value=1, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0) 
008413: Oct 27 15:59:42.554: //9517/22ABF09F8F8D/CCAPI/ccCallDisconnect: 
   Cause Value=1, Call Entry(Responsed=TRUE, Cause Value=1) 
008414: Oct 27 15:59:42.554: //9517/22ABF09F8F8D/SIP/Msg/ccsipDisplayMsg: 
Sent: 
SIP/2.0 404 Not Found 
Via: SIP/2.0/UDP 172.16.120.22:5060;branch=z9hG4bKb2cdd9ea 
From: "129" <
sip:129@172.16.120.125 >;tag=20370616dd270014c8a5711d-eb69c85c 
To: <
sip:1@172.16.120.125;user=phone >;tag=24DD8C64-1617 
Date: Thu, 27 Oct 2011 14:59:42 GMT 
Call-ID: 
20370616-dd27000c-081936b7-f0a2bd2e@172.16.120.22 
CSeq: 101 INVITE 
Allow-Events: telephone-event 
Server: Cisco-SIPGateway/IOS-12.x 
Reason: Q.850;cause=1 
Content-Length: 0 

Best regards,
 
 Ludovic GUYOMARD