06-24-2017 02:43 AM - edited 03-17-2019 10:38 AM
Hi,
Please help me shorting out this.
We are having issue dialing a series of number (1847414xxxx). We dial this number as 31847414xxxx. While doing DNA, we don’t see any blockage, and calls are allowed as can see the complete call flow. But caller hear the message as “call cannot be completed as dialed. I don’t think there is any configuration mismatch in call manager. I enabled debug ISDN Q931 command and we see the error as - Invalid number format (incomplete number).
Bearer Capability i = 0x8090A2
Standard = CCITT
Transer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98397
Exclusive, Channel 23
Calling Party Number i = 0x2181, '7736280523'
Plan:ISDN, Type:National
Called Party Number i = 0x80, '18474142376'
Plan:Unknown, Type:Unknown
045264: Jun 23 16:37:54.944: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd = 8 callref = 0x81BC
Channel ID i = 0xA98397
Exclusive, Channel 23
045265: Jun 23 16:37:55.364: ISDN Se0/0/0:23 Q931: RX <- PROGRESS pd = 8 callref = 0x81BC
Cause i = 0x829C - Invalid number format (incomplete number)
Progress Ind i = 0x8288 - In-band info or appropriate now available
045266: Jun 23 16:38:00.440: ISDN Se0/0/0:23 Q931: TX -> DISCONNECT pd = 8 callref = 0x01BC
Cause i = 0x8090 - Normal call clearing
I tried configuring specific dial-peer to allow this call
dial-peer voice 102 pots
description Long Distance Dialpeer
translation-profile outgoing ATT
destination-pattern 31847414....
port 0/0/1:23
forward-digits all
but still no luck.
Attached is the sh run and debug output.
Regards,
Amit
06-25-2017 09:42 AM
How do you normally send the called number to the PSTN ?
The behaviour of dial-peer 100 (you send 10 digits) and the new dial-peer 102 you wrote (you send 31 + 10 digits) is not the same.
Moreover the dial-peer 100 already matches the number you are trying to reach.
I don't see any issue in your configuration, because in the "debug isdn q931" I see other calls to similar patterns and those calls are going successfully.
Please shutdown dial-peer 102 and redo a debug isdn q931 where you send the called number as 10 digits and see if the error is still incomplete number.
06-26-2017 06:59 AM
As per the debugs and cause code it is the the public network near the local user (local telco switch) which has sent the error for destination address being in an unrecognizable format or is incomplete.
Calling Party Number i = 0x2181, '7736280523'
Plan:ISDN, Type:National
Called Party Number i = 0x80, '18474142376'
Plan:Unknown, Type:Unknown
Confirm with the carrier, what exactly are they expecting to be sent out for called number,plan and type according to that make the changes on Translation Rules.
HTH
Regards
Abhay
Kindly rate all helpful posts !!!
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide