11-01-2018 04:10 AM - edited 03-18-2019 12:33 PM
Hi Legends ,
We are unable to forward call from HUNT GROUP when none of user are not responding call is not forwarding to user RDP profile and getting call disconnected...
SCENARIO
========
User A calls to ===> CS HUNT GROUP USER B , User C , USER D ( BROADCASTING , NONE OF ATTENDING ) ===> USER B RDP PROFILE (CALL IS DISCONNECTING )
Solved! Go to Solution.
11-05-2018 07:27 AM
All call forwarding behavior is ignored by members of the line group when the call arrives via the hunt pilot.
12-13-2018 09:43 AM
FOUND SOLUTION
============
I have added a Route pattern for Remote destination profile profile Extension after it got worked....!
11-01-2018 07:33 AM
Does SNR work properly when placing a call directly to that DN?
What does the debug on the GW say about the call?
11-05-2018 05:05 AM
Hi ,
We are able to made the call to RDP profile when we dial directly to the number ... But when it was coming through the callhunt call is disconnecting after RNA Reversion Timeout not forwarding to RDP ....
As per i did googling some websites are showing this feature is not possible for call hunt.. here am going to do below scenario..
Line group > Dummy number (Revision timeout 1 sec ) forward to user number > RDP profile
Please let me know if any possiblity i can done it any other way it will more helpful for me.... :)
11-05-2018 07:27 AM
All call forwarding behavior is ignored by members of the line group when the call arrives via the hunt pilot.
12-13-2018 09:43 AM
FOUND SOLUTION
============
I have added a Route pattern for Remote destination profile profile Extension after it got worked....!
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