The Mail Parameters have been set on the CDR. But whenever the reports are sent via mail the following error is displayed:
Error Code 10011
Error Description System Error. Contact System Administrator.
The mail server @ the customer place has SMTP authentication enabled. As per the document: CAR does not support SMTP authentication. You must disable authentication on the SMTP mail server or enter a valid user ID and password.
So the Mail id that i use is the one which is configured on the mail server along with a valid password. But still it does not work and gives the same error code.
The customer cannot disable SMTP authentication. so is there a way or workaround to get this work.
we have recently announced a new Webex Events service with a best-in-class virtual event experience that is video-centric, intelligent, and simple to use.
Some highlights (features of new Webex Events that were not there with existing/c...
The purpose of this document is to present the different troubleshooting steps to take when some service from the Cisco IM & Presence Service Server have not started gracefully.
The States of a service
The IM&P ...
This event had place on Tuesday 20th, April 2021 at 10hrs PDT
What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to an overview of the components of the tool and the interface, attendees learned how to use ...
(view in My Videos)
Community Live- Tour of the Real-Time Monitoring Tool
(Live event - Tuesday, 20 April, 2021 at 10:00 am Pacific/ 1:00 pm Eastern / 7:00 pm Paris)
This event had place on Tuesday 20th, April 2021 at 10:00 hrs PDT
What is th...
Hello Admin Community!
I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...