Unhiden directory CM 6.0

[hector.aguirre]

We need to unhide corporate directory for phones 7911-7941-7960 and 79 61. How can we do?

[Jaime Valencia]

Let's start by finding out how you did that??

Did you change the directories URL from device config?

Configured another URL there?

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

[hector.aguirre]

We need to see the coporate directory on the phone. At the moment  the phone only shows  call history in direcotries.

Thanks for help.

[Graham Old · Accepted solution]

Login to CUCM.

Go to System/Enterprise Parameters

Scroll down to the Phone URL Parameters and check that you have a IP address for CUCM in the http string and not a name.

This can be caused by the phone not being able to map the name via DNS

[hector.aguirre]

You are a master, thankyou very much. This is the answer.

Regards