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Unity 8.0.2 errors

Saima Harris
Level 1
Level 1

I received the following error from Unity .

Does anyone know what does below errors mean :

Event Type:       Error

Event Source:     CiscoUnity_AvCs

Event Category:

Event ID:         100

Date:             2012/10/31

Time:             11:38:01

User:             N/A

Computer:       UNITY1

Description:

Exception occurred and handled. File: E:\views\CU8.0.2.58\un_Miu\Miu\AvMiuTapiLineSvr\AvMiuLine.cpp at Line: 5470 - Error: 80004005H Call stack:

Exception Caught     : 0xc0000005

Exception Flags       : 0x00000000

Prev. Exception Record: 00000000

Exception Address     : 5E9B8223

NumberParameters = 2.

   Param[0] = 0x00000000

   Param[1] = 0x00000000

Thread ID: 10120

Processor Context:

ESI:02A75430 EDI:5EA4DD78

CS:EIP:001B:5E9B8223 SS:ESP:0023:143CED18 EBP:143CF084

DS:0023 ES:0023 FS:003B GS:0000 Flags:00010286

EIP: (Module:Offset) AvMiuTapiLineSvr.dll:0x48223 Process Name: AvCsMgr.exe

==

Event Type:       Error

Event Source:     CiscoUnity_Miu

Event Category:   Error

Event ID:         522

Date:             2012/10/31

Time:             11:38:01

User:             N/A

Computer:         UNITY1

Description:

Cisco Unity's telephony component has encountered a serious error.

EXPLANATION:

A serious failure has occurred on port 95 during telephony processing. Depending upon the severity of the failure, parties on this call could experience unexpected behavior or be disconnected. In some cases, further calls on this port will not be handled correctly.

TECHNICAL DETAILS:

Thread 0x00002690 had a failure on port 95 in method CAvMiuLine::Play()

DESCRIPTION: Exception caught!.

CALL SEQUENCE:

[11:37:56:092 - 0x00000610] Drop() - S_OK.

==

The strange thing in the above error is that PORT 95 is not enable to answer calls , so why would it send the error .

Thanks

Saima

2 Replies 2

Chris Deren
Hall of Fame
Hall of Fame

Is that port perhaps listed int he voicemail line group in CUCM? If it is not enabled in Unity it should not be part of the line group.

Chris

Should I check in Hunt gp /Line gp in CUCM ?