Hello, I am trying to create multiple days Holiday Schedule for Christmas. Start Date & Time Dec 23, 6pm and should run until Jan 5th, 9pm. For example Dec23 starting from 6pm until Jan 5th 9 pmWould it be enabled everyday at 6pm (Dec23, 24, 25 ...) ...

Hello,I am experiencing an issue where I have setup a HP with the following settings:Forward Hunt No Answer    Forward Unanswered Calls to Destination          2222  (VM Pilot)Forward Hunt Busy   Forward Busy Calls to Destination                     ...

Hi everyone, As per the customer request, we need to create 3 TOD routing for a single DID/ CTI RP in CUCI have done Open and closed hours but not sure how to route a call if there are multiple timings and routing based on those timings. CUCM TOD rou...

Hi everyone,A customer asked me to block calling in Jabber without dialing a 9 to make it similar to their physical phones.I have deleted the Application Dial rules and it is working but the customer wants the exact same experience as dialing from th...

QuestionHi Team,I just need to confirm if we change NTP servers on UCCX, will it affect the license on UCCX 12.0 ?Do we need to re-host after updating NTP?Already done on CUCM and CUC , and it didn't affect but not sure for CCX. Thank you  Answer