Unity 9.1 VM Greeting

[myxxymoxx]

hello all,

Do you know if there is a way to get rid of the automatic voice which says "hello" XXXX "please leave a message after the tone"

I just want to have message that when diverts to the VM box it has my message and no other "in built" messages.

Thanks.                  

[Rob Huffman]

Hi Carl,

On the specific Greeting page make sure that;

Play the "Record Your Message at the Tone"  Prompt

Checkbox is unchecked.

Cheers!

Rob

"I don't know how, I don't know when
But you and I will meet again " 

- Tom Petty

[myxxymoxx]

Well that makes sense Rob, but where is that?

Message Settings

Maximum Message Length*	seconds
Callers Can Edit Messages

Language That Callers Hear

Use System Default LanguageInherit Language from Caller

Message Urgency

Mark Normal

Mark Urgent

Ask Callers

Message Sensitivity

Mark Normal

Mark Private

Ask Callers

Mark Secure

Play After Message Recording

Do Not Play Recording

System Default Recording

Play Recording

      Recording Selection

After Message Action

Call Action
Call Handler
	Attempt Transfer
	Go Directly to Greetings
Interview Handler
Directory Handler
Conversation
User with Mailbox
	Attempt Transfer

[Rob Huffman]

Hi Carl,

On our system it's under the actual User> greeting page like this one

which in this case is the "Standard" Greeting

Edit Greeting  (Standard)	Search Users Edit  User Basics  (buncle) Greetings Edit  Greeting  (Standard)

Save

Status

Disabled
Greeting Enabled with No End Date  and Time
Enabled Until:
	Date January February March April May June July August September October November December 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 2013 2014 2015 2016 2017 Time 01 02 03 04 05 06 07 08 09 10 11 12 00 05 10 15 20 25 30 35 40 45 50 55 AM PM

Callers Hear

System Default  Greeting
My Personal  Recording
Nothing
Play the  "Record Your Message at the Tone" Prompt

During Greeting

Ignore Caller Input
Allow Transfers  to Numbers Not Associated with Users or Call Handlers
Times to Re-prompt Caller
Delay Between Re-prompts*	seconds

After Greeting

Call Action	Hang Up Restart Greeting Route From Next Call  Routing Rule Take Message
Call  Handler	4444 delete Split 5031 Split 5056 Split 5924 Split 5927 Split 5928 Split 5963 Split 5976 Split 6035_Night 6045 Split 6197 Split 6244_Night 6445 Split 6548 Split 6632 Split 6893 Split 6895 Split 6929 Transfer Message 6952 Split 7031 split 7035 Split 7280 Split 7787 user Night transfer 8747 Split 8777 test 8853 split 8899 transfer to 5126 AAS - Hours - 3575 AAS - Main - 6222 AAS Advising info -  3576 AAS Transfer to  - 6035 Academic  Upgrading/Open Admissions 3722_Advising Admissions  3722_ContEd Admissions 3722_Hours Admissions 3722_Main Admissions  3722_Night Application Status Bissett Part - Time 5088 Bookstore_Hours Bookstore_Main CAPPA CAPPA Classroom CAPPA Independant Conservaory_Night 6860 Conservatory_FOIP Conservatory_Main  6821 ContEd 3833  Night ContEd  6875_Night Conted  Science 6278 Contract management Counselling Hours Counselling_ link to  Counsellors Counselling_ Main CH East Wing Help Line EnCana_CH Enrollment_5000 Dates Enrollment_5000  Events Enrollment_5000 Fax Enrollment_5000 General Enrollment_5000 Main EoC - 5900 - emergency  message Fees  8880_Main Financial  Aid Financial  Aid_Night Goodbye Greeting Admin 5599_CH Health  Services_Emergency/After Hour Health Services_Hours Health Services_Main Health Services_Nursing  Immunization Health  Services_Results Health Services_Transfer  6325 Health  Services_Transfer 6327 HelpDesk_Main HelpDesk_Night LEED Library Hours Library_CH 6140 MRU Clubs Info Line MyMRU Nursing Bridge_ch Nursing_6891 ASHS Nursing_6891 Instructors Nursing_7201 ASPN Nursing_7201  Instructors Nursing_7201 MICH Nursing_7201 Midwifery Nursing_7201 Midwifery  Instructors Nursing_7202 ACCN Nursing_7202 Ato M  Instructors Nursing_7202 N to Z  Instructors Old ITS  Help desk # Opening  Greeting Operator Parking - Main - 6914 Parking-Locker  number/combo Parking-Locker Rentals Parking-Lockers main Parking-Permit  evening/weekend Parking-Permit Full day Parking-Permit  lost/stolen Parking-Permit main Parking-Permit returns Parking-Rates/daytime Parking-Rates/evening-weekend Parking-UPass  eligibility Parking-UPass lost/stolen Parking-UPass main Parking-UPass  opt-outs Parking-visitor info Main Petroleum Joint  venture Petroleum  Land Contract PM_  PMP Designation PM_8937 Intro PM_Advanced PM_Applied PM PM_Cert level 1 PM_Construction PM_Online Cert PM_PM Cert PM_PM Seminars PM_PMP Exam Prep PM_PMP Prelim PM_Registration Prospective Records 3435 Night Registrars 3303_Access Registrars  3303_Hours Registrars 3303_Main Registrars 3303_Night Registrars  3303_Numbers Registrars  3303_Prerequisites Registrars  3303_RegWaitPrereq Registrars 3303_Waitlist Rez_Help 8888 Rob Huffman 6198  transfer Science  Challenge Science  FAQ Science  Registration Info Science Waitlist Security - 6897 to 5900 message  EoC Split MB  Test Students  Association_Main Switchboard Nite 6111_CH Transcript_order Transcripts_Main transfer test Transfer to  7001
	Attempt  Transfer
	Go  Directly to Greetings
Interview Handler	test int
Directory Handler	rob test DH System Directory  Handler
Conversation	Broadcast Message  Administrator Caller System  Transfer Greetings  Administrator Sign-In User System Transfer
User with Mailbox	aachtem aadair aadvising aancelin aangulo aarcher aasuchak abarkman abeattie abeecroft abenediktsson abishop aborras abruton accessibilityservices accnnursing acelami achan achaston achubachi --- More Options ---
	Attempt  Transfer
	Go  Directly to Greetings

Recording

Recorded Languages:	English(United States)
Language	English(United  States)
Greeting	Play/Record

Cheers!

Rob

"I don't know how, I don't know when
But you and I will meet again " 

- Tom Petty