10-12-2015 01:45 PM - edited 03-18-2019 11:40 AM
I was reading the documetation on Unity 8.x broadcast messages.
After setting this up, does the broadcast message do the entire system or can the broadcast messages be sent to a distribution list, and controlled by users?
I have specific location that wants to send broadcast messages to their local people the way their octel system use to.
10-12-2015 09:28 PM
Broadcast message is used to send message to entire system and Distribution List to group of users. You would like to use Distribution List.
- Vivek
10-13-2015 03:56 AM
How do you setup a distribution list to use with system broadcast message?
Thanks.
10-13-2015 04:10 AM
For distribution list, go to CUC -> Distribution List -> System Distribution Lists.
Create a list, assign number and add members.
User who wants to send message to distribution list must have respective parameter enabled under Class of Service.
- Vivek
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