I'm wondering if anybody has come across this before and can give me some advice.....
I've installed Unity connection 7.1.3 onto a Hp mirco server - the install went fine with no errors. the system boots and everything looks good and intergration between unity cnx & cucm 8.5 went fine.
However the problem starts when you press the messages button on the phone - first you get the message "please enter your pin number and press #" but as soon as you enter in any digit the system stops & the line goes dead. if you try and call voicemail back you get a fast busy tone.
Looking at the system the ports unregister with cucm for a couple of minuites andn them come back, looking on the unity serviceability page i can see that the Conversation mixer service restarts.
I'm making a assumption that this could have something to do with the fact that the HP microsever is using an athlon processor as I had to do a bit of a fix for the IP streaming media service in CUCM ( copying and renaming .i686 folders to .athlon)
I've tried this on unty connection and it makes no difference - I still get the same problem.
I'm assuming this a hardware problem / mismatch as this version of unity connection installs fine on another esxi server of a different brand but runs really slow hence the upgrade to a new server.
Good afternoon,Strange occurrence happening. We two different agents getting connected to the same caller/customer. We have checked the ext in CUCM, they are different. We have checked the ICM configs, different. We have listened to the call r...