Unity connection - Alertnate extension - Error

[Aarti Chitre]

I added a voicemail box for a new user. While trying to define an alertnate extension, I get the following error:

"A User with the specified extension already exists in the Partition."

Now, the extension previously belonged to another user, but that mailbox was deleted before defining it for this user.

Is there anything that I m missing -- if I need to delete the old user related information.

Thanks.

[Rob Huffman]

Hi ??? (is it Chris)

Brilliant! I never knew how to search for Alternate Extensions (DUH!) this info is

most helpful (+5)

Cheers!

Rob

[charlie-hall]

Thank You! 

[Gturner22]

So what happens when this does not work?  I know the number in question is/was an alternate extension, but when I search the partition and select display primary and alternate extensions in selected partition, nothing is found.  Help

[Theofilos Tzachristas]

I had the same problem - I couldn't find any alternate extensions.
My workaround was to create a local user and then sync them with AD.

[soni8010@gmail.com]

Thanks ! Worked for me.

[networksupport@empired.com]

Helped me today too!