Hi
One of our customer unity connection DRF Failed with error message below, tried collect the log files to dig down the root cuase but didn't give much clue...tried running the backup manually with no issues.....any ideas any one ????.........
CUC Version (Version 7.0.2.10000-38) ...
Feature : CONNECTION_GREETINGS_VOICENAMES
Server : ANBAK2-U1
Component : GREETVN
Result Code : 1
Result String: ERROR
Stderr :
</com.cisco.cpi.drf.msgSubExecuteScript_RES>
2012-10-03 00:05:09,326 DEBUG [NetMessageDispatch] - drfAlarm:sendAlarm: Sending Alarm: CiscoDRFMABackupComponentFailure
2012-10-03 00:05:09,327 DEBUG [NetMessageDispatch] - drfAlarm:sendAlarm: Alarm: CiscoDRFMABackupComponentFailure return = 0
2012-10-03 00:05:09,327 DEBUG [NetMessageDispatch] - drfAlarm:sendGenericAlarm: Sending Generic Alarm: CiscoDRFFailure
2012-10-03 00:05:09,327 DEBUG [NetMessageDispatch] - drfAlarm:sendGenericAlarm: Generic Alarm: CiscoDRFFailure return = 0
2012-10-03 00:05:09,327 DEBUG [NetMessageDispatch] - {STATE_BACKUP_SERVER_DIRECT} drfBackup:HandleResponse_RES(Device=-): Script for Component:GREETVN failed!
2012-10-03 00:05:09,327 DEBUG [NetMessageDispatch] - {STATE_BACKUP_SERVER_DIRECT} drfBackup:HandleResponse_RES(Device=-): Script count in m_ScriptList: 0
2012-10-03 00:05:09,327 INFO [NetMessageDispatch] - HandleResponse_RES: About to execute the next LA Script ...
2012-10-03 00:05:09,327 INFO [NetMessageDispatch] - {STATE_BACKUP_SERVER_DIRECT} drfBackup:ExecuteNextScript(Device=-): Component count: 0
2012-10-03 00:05:09,327 DEBUG [NetMessageDispatch] - HandleResponse_RES: No more scripts to run...
2012-10-03 00:05:09,347 DEBUG [NetMessageDispatch] - {STATE_BACKUP_SERVER_DIRECT} drfBackup:BackupToMediaStart(Device=-): Starting backing up to -
2012-10-03 00:05:09,347 INFO [NetMessageDispatch] - {STATE_BACKUP_SERVER_DIRECT} drfBackup:SetState(Device=-): STATE_BACKUP_SERVER_DIRECT -> STATE_TAR
2012-10-03 00:05:09,348 DEBUG [TarWorkerThread] - {STATE_TAR} drfBackup:BackupToMediaThread(Device=-): Mode: direct Boolean : true
2012-10-03 00:05:09,348 INFO [TarWorkerThread] - decryptPassword was successful Feature : CONNECTION_GREETINGS_VOICENAMES
Server : ANBAK2-U1
Component : GREETVN
Result Code : 1
Result String: ERROR
Stderr :
</com.cisco.cpi.drf.msgSubExecuteScript_RES>
2012-10-03 00:05:09,326 DEBUG [NetMessageDispatch] - drfAlarm:sendAlarm: Sending Alarm: CiscoDRFMABackupComponentFailure
2012-10-03 00:05:09,327 DEBUG [NetMessageDispatch] - drfAlarm:sendAlarm: Alarm: CiscoDRFMABackupComponentFailure return = 0
2012-10-03 00:05:09,327 DEBUG [NetMessageDispatch] - drfAlarm:sendGenericAlarm: Sending Generic Alarm: CiscoDRFFailure
2012-10-03 00:05:09,327 DEBUG [NetMessageDispatch] - drfAlarm:sendGenericAlarm: Generic Alarm: CiscoDRFFailure return = 0
2012-10-03 00:05:09,327 DEBUG [NetMessageDispatch] - {STATE_BACKUP_SERVER_DIRECT} drfBackup:HandleResponse_RES(Device=-): Script for Component:GREETVN failed!
2012-10-03 00:05:09,327 DEBUG [NetMessageDispatch] - {STATE_BACKUP_SERVER_DIRECT} drfBackup:HandleResponse_RES(Device=-): Script count in m_ScriptList: 0
2012-10-03 00:05:09,327 INFO [NetMessageDispatch] - HandleResponse_RES: About to execute the next LA Script ...
2012-10-03 00:05:09,327 INFO [NetMessageDispatch] - {STATE_BACKUP_SERVER_DIRECT} drfBackup:ExecuteNextScript(Device=-): Component count: 0
2012-10-03 00:05:09,327 DEBUG [NetMessageDispatch] - HandleResponse_RES: No more scripts to run...
2012-10-03 00:05:09,347 DEBUG [NetMessageDispatch] - {STATE_BACKUP_SERVER_DIRECT} drfBackup:BackupToMediaStart(Device=-): Starting backing up to -
2012-10-03 00:05:09,347 INFO [NetMessageDispatch] - {STATE_BACKUP_SERVER_DIRECT} drfBackup:SetState(Device=-): STATE_BACKUP_SERVER_DIRECT -> STATE_TAR
2012-10-03 00:05:09,348 DEBUG [TarWorkerThread] - {STATE_TAR} drfBackup:BackupToMediaThread(Device=-): Mode: direct Boolean : true
2012-10-03 00:05:09,348 INFO [TarWorkerThread] - decryptPassword was successful
