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Unity Connection > Users > Import Users takes forever

Jason Aarons
Level 6
Level 6

My Import Users is problematic : ( 

We are LDAP integrated, with LDAP authentication and Dir Sync is running.

I click on Users > Import Users and then wait 3-4 minutes the screen will show up.

Unity Connection 10.5.1.10000-7 with IE 9 running Windows 7 and Java 7 Update 51.

Server CPU is mostly idle etc.

2 Replies 2

yahsiel2004
Level 7
Level 7

Does it perform any better when ran on a different browser?

HTH Regards, Yosh

Brandon Pierce
Level 4
Level 4

Couple of things I have questions on:

  1. Is this the only thing that runs slow on Unity? 
  2. Is this a VM? 
  3. How much RAM is allocated? 
  4. What does the VM report if it is a VM (resource utilization wise since the cpu is not being taxed)? 
  5. When you do a utils network ping between Unity and CUCM what are the response times? 

Sounds like something network related but it could be with the servers themselves.  Also, yahsiel's recommendation is a good idea to check as well.  Try firefox or chrome and see if there is a difference.