I have a user with a voicemail box whose greeting states for urgent calls to press 0 to transfer to another extension.
This works if the callers press 0 quick enough.
Is there a way to extend the time between the end of the greeting and when the call is transferred to leave a message?
I have configured "Wait for Additional Digits milliseconds" and tested up to 10000 the max allowed.
There was no difference with any of the settings.
Thank you