Unity Connnection Call Handler User Input interdigits timeout issue

[Curtis Hu]

Unity connection 8.5 version.

I have a call handler that allow users to input the extension to dial directly.
However, the interdigts timeout is seems like only 1 second, which means the user have to input the number very quickly, otherwise the system will prompot " I did not recongnize that as a valid entry".
Is there a way to increase this timeout to allow user have more time to dial the digits?

[Jaime Valencia · Accepted solution]

You set that under caller input for the CH

Wait for Additional Digits

milliseconds

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[Curtis Hu]

Awsome, thank you very much. Jaime.

Couldn't believe I didn't see that option when I tried to find out the setup.