10-03-2013 03:24 PM - edited 03-16-2019 07:41 PM
Unity connection 8.5 version.
I have a call handler that allow users to input the extension to dial directly.
However, the interdigts timeout is seems like only 1 second, which means the user have to input the number very quickly, otherwise the system will prompot " I did not recongnize that as a valid entry".
Is there a way to increase this timeout to allow user have more time to dial the digits?
Solved! Go to Solution.
10-03-2013 03:48 PM
You set that under caller input for the CH
Wait for Additional Digits
milliseconds
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
10-03-2013 03:48 PM
You set that under caller input for the CH
Wait for Additional Digits
milliseconds
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
10-04-2013 10:07 AM
Awsome, thank you very much. Jaime.
Couldn't believe I didn't see that option when I tried to find out the setup.
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